Many busy businesses utilize auto attendant greetings to make a great first impression, however, if your business relies on the personal touch of a live receptionist, it is important to have a plan in place when that position is unstaffed. Make sure your voicemail greeting contains the useful information that your receptionist would normally provide. This could include: location & directions, office hours, website URL, or social media info, as well as any pertinent company information.
“Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date]. Please leave a brief message with your contact information, and I’ll be sure to get back to you as soon as I return on [date]. If this is an emergency or you need to speak with someone before I return, please contact [name of colleague/supervisor], [their job title], at [their phone number].”
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As greeting messages should reflect your mood and your personality, they must be recorded with utmost care and with the right choice of words. Here are a few examples which you can make use of while recording your own greeting messages.
Another great information you can put in your voicemail messages is to inform your prospects when you can reach out to them say the next morning or mid-afternoon and more so that they can be aware of when they can expect a call from you.
Out of town? Your callers should know. Let them know with the following vacation voicemail greetings.
Professional Voicemail Greetings for Business Cell Phone. If you use a separate cell phone number for business purposes, setting a voicemail greeting is vital, especially when you are off-duty. Take a look at some of the sample professional voicemail greetings to greet customers on your business cell phone: 1.
2. General Voicemail Forwarding. Thank you for calling [Company Name]. We’re sorry—it seems you’ve called outside of our regular business hours, which are 8:00 a.m.
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When recording your business voicemail greeting, be sure to identify and introduce yourself and your business. This helps to confirm your caller that they have reached whom they intended.
6.) Welcome to John Doe. Due to maintenance, we can not take your call at the moment. You're welcome to write an email to [email protected]. Your mail will be answered by our employees as soon as possible. We apologize for the temporary restriction! Thank you for your understanding
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People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner.
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
3. Answering Services Script. Thank you for calling [Company Name]. If you hear this message, you are calling outside regular business hours, which are 8:00 a.m.
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
The following templates and text ideas can be used for almost any kind of voicemail greeting. You can switch the language of the text blocks by pressing the tab button.