There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.
A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon. For example, you can direct them to your website for FAQs. If your business provides an account login page, remind your customers that they can login at any time to get general account information. In this situation, be proactive.
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Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
Website: https://skedlife.zendesk.com/hc/en-us/articles/4405715213844-Sending-Messages-for-Special-Office-Closings
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Take these scripts and make them work for you! Dental office voicemail etiquette begins with the understanding that the idea isn’t to let calls easily roll over to voicemail. Just because you can doesn’t mean you should! However, you do want to have great voicemail greetings when you do need to use voicemail. After Hours Message: Hello.
In a concise fashion, you should relate the hours your business functions, and note any potential conflicts such as holidays or business closures. Use an auto attendant if you have more than one menu option for the customer, such as a voicemail box and an emergency support line.
-Now I lay me down to sleep; Leave a message at the beep. If I should die before I wake, remember to erase the tape.
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
In this post, I’ll share what makes a good voicemail greeting — and the best voicemail greeting scripts you can use.
Have you ever stopped to hear the following, ‘’Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
A general voicemail greeting is what callers will be greeted with if you are unable to answer the phone at work. It is the everyday greeting, used as the default, unless you have set up a temporary greeting, such as an away message while you're on vacation, or a …
You can set when you would like to send callers to your voicemail. For example, you may want to send all calls to voicemail when you know you’re going to be out of the office and not taking phone calls. 1
2. Mention Hours of Operation Upfront. Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
10. Hi, you’ve reached (name)’s answering machine. He/she is not in right now, but I’m totally open for suggestions.
Website: https://www.marketingmessages.com/media/Sample-Voice-Prompt-Scripts-for-Insurance-Companies.pdf