In the side panel, under Business Hours Auto Attendant click Schedule.
All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
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You can assign a business hours schedule created previously, or create your own business hours schedule for the auto attendant.
We know what it’s like to build a business from the ground up, and we understand the importance of a good support system.
Click Save on your sound event, then save for the time switch and you will be returned to the IVR. To finalise your configuration, set Button 0 to Loopback, which will return a caller to the start of the IVR, then click Save.
Under Voicemails tab, you will be able to see the Voicemail messages left for the Auto Attendant in question. Once a message is left, you can play, download, forward or delete it.
“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
A professional voicemail greeting can be the difference between a caller proceeding on to deliver their message or simply hanging up. Ensure you take the time to craft the right voicemail greeting for your business.
When you start to record the business voicemail greetings, be sure to pay attention that the professional voicemail is not able to pick background noises that could make your message sound distort and inaudible.
23. Howdy, thank you for calling [business name]. Please toddle away your title, quantity, and a short message, and a member of our team will return your name within 24 hours.
See our blog on Auto Attendant Greeting Scripts for more advice on auto attendant scripts.
“Hello, you’ve reached the Marketing Department at [XYZ Company]. All of our team members are currently working with other clients to [insert goal] and are unable to take your call.
A voicemail and voicemail greeting are two different things. A voicemail serves to leave a message and contact information to an individual or business. A voicemail greeting serves to welcome those who call while you are out, encouraging them to leave a message and contact information. A well-crafted voicemail greeting also serves as a tool where one can leave a good first impression.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone: