Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
Thank you for calling (Your Name) at (Your Business), where (What You Do). I’m sorry that I was unable to take your call. Please leave me your name, number, and a quick message and I’ll call you back shortly.
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Website: https://www.garamgroup.com/tips-after-hours-business-voicemail-auto-attendant-greetings/
Thank you for calling ______. Please note, your call may be recorded for quality and training purposes.
If you've forgotten your retrieval number, call 800-244-1111 to get it. Alternately, the number was included in the welcome letter you received when you signed up for voicemail service.
Note: if you decide to delete a menu with another menu linked to it, the linked menu will still remain active during the specified hours.
If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting. Websites and emails are often the most popular forms of alternative contact.
If you're using an in-house system like AT&T, Mitel, Avaya, etc., I'll create the phone greetings to input into these type of systems. Also, "Dial-In" service can be provided for phone systems that are unable to accept recordings. • Sub-Directory Recordings (After Hours, Hours and Location, Call Center, Office Closure-Inclement Weather, Product Descriptions, Returns Information, Shipping Info, Tech-Support Help, etc.
When recording, choose a quiet area, speak clearly, and use your full name (first and last).
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2. General Voicemail Forwarding. Thank you for calling [Company Name]. We’re sorry—it seems you’ve called outside of our regular business hours, which are 8:00 a.m.
We don't have a Help Desk voicemail. Our rationale is that if there's a call during work hours someone will pick up. That's our guarantee as our number is only for emergencies. If the call is after hours, then it must REALLY be an emergency (C-level or high level manager) so one of us will answer. Anything else goes to the help desk.
The timeout in seconds is the setting that defines the amount of time from the point the greeting finishes playing until the Auto Attendant directs the call to the already selected timeout setting. Navigate to HostPilot > Services > Unite > Auto Attendant and click Auto Attendant Name Choose the Business Hours Menu in question, scroll down to the Timeout, click on Not set up Choose the Timeout in seconds which is the time the call will be in the IVR system before going to the Timeout Choose the Route to option from the drop-down list. Choose Destination that will depend on the option selected under the Route to. Please note that selecting Repeat Greeting as a timeout destination will make the greeting repeat constantly.
4. Enter your voicemail password. If you have set a password lock for your voicemail account, you will be prompted to key it in. Use the dial pad to do so.
Rehearse or write down your message before recording it. Remember that old saying “practice makes perfect?” It’s certainly true when it comes to creating an electronic greeting. The more you’ve rehearsed, the easier the message will be to restate. If you don’t have time to practice, writing down the greeting before recording it – and then reading it aloud from the paper – may help you stay focused on the correct wording.
Top 13 Professional Voicemail Greetings – Examples, Scripts, Samples, Audio Recordings
After-hours and Weekend Greetings . If your business closes after a certain time or on the weekends, and there is nobody to answer or assist your callers, create an after-hours automated attendant greeting. Tell your callers up front that the business is closed, and ask them to call back at the end.