The Intermedia Unite Auto Attendant is an automated system that allows callers to navigate through a set of options by pressing keys on a touchtone phone. You can set options to redirect callers to another Auto Attendant, Hunt Group, or to a particular user. Callers can dial an extension anytime if they already know the extension they want to reach, with Dial by extension enabled.
In the side panel, under Business Hours Auto Attendant, click Menu.
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State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
Click Auto Attendant and then select the auto attendant to disable from the list. 3
You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
One of the things that can irritate the customer or client is when they come to a meeting without knowing what to bring along. Your business voicemail greetings can be a way for them to know the documents they must come with so that they do not waste their time.
ObjectiveApplies ToProcedureIndividual ExtensionsRing GroupsAdditional Information ObjectiveApplies ToProcedureIndividual ExtensionsRing GroupsAdditional Information
-Hi, this is ______. I’m sorry I can’t answer the phone right now. Leave a message, and then wait by your phone until I call you back.
You can record a personal greeting, or you can use one of the pre-recorded CenturyLink greetings. Follow the system prompts to select your greeting:
Good day, you have reached the office of [Name]. I’m away for the weekend. If you require my immediate assistance, please call 555-555-2345. Otherwise, if this is a casual call, please leave your name, number and a brief message, and I’ll get back to you on Monday.
1. Tap the fixed key with the envelope graphic, or dial the phone’s phone number.
49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
Written by Aja Frost @ajavuu
• As a general rule, all phones should be answered within three rings and not be answered by an automated phone system during normal business hours. • The voicemail greeting for all main numbers should be an "after hours" greeting that clearly states when callers can …
Example: 'Thank you for calling [insert name here]. We're sorry we couldn't take your call this time. However, if you'd like to leave us a voicemail we will get back to you within [for example] 30 minutes of receiving this message. Alternatively, if you'd like to reach out by email you can do so at [insert email address]. Again, thank you for calling [insert company name]. We look forward to your message.'
1.) Bem-vindo à John Doe. Infelizmente, não há ninguém no escritório agora ou você está ligando fora do horário comercial. Por favor, deixe uma mensagem ou envie um e-mail para [email protected]. Muito obrigado pela sua ligação.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number].