A potential new customer gives your business a call. Nobody picks up the phone and the line just rings out. The customer doesn’t know why nobody answered and they don’t even know if they’ve called the right place. Perhaps they decide not to call back at all.
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If you’re an entrepreneur or small business owner who’s debating the benefits of getting a voicemail greeting, keep reading!
For Calls To, select a number or alternative number from the drop-down so that calls are forwarded when a call is received to this number in your organization that you define. 13
5. A professional after-hours voicemail script example: “Hello. You have reached ABC Company. We can’t answer the phone right now, but if you leave us a message with your name and phone number, a member of our team will return your call as soon as possible. Thank you.”
9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
43. Hello, this is [X company]. We’re not able to take your call at the moment, but please leave a brief message so we can get back to you shortly.
Services > Unite > Auto Attendant > click on the name of the Auto Attendant > click on three dots next to the name of the menu > Disable or Delete.
Advanced greetings provide additional functionality for power users, but require additional setup. Contact the UBIT Help Center if you are interested in any of these options and require assistance:
This parameter allows a user to delete all existing voice mail messages in the mailbox.
For Forward To, select at least one option from Default Phone Number or add a Different Phone Number. 11
When someone reaches your voicemail, it’s important that you help them confirm that they have reached the right person by providing all of the relevant information that they will need. Who have they reached? Did they contact the right person and the right business? Should they leave a message? When will you get back to them? Is there a better time for them to call?
Thanks for calling (our company). The office is currently closed. Office hours are 9am to 6pm, Eastern Time. Please leave a message at the tone and we'll call you back on the next business day. Thank you.
You have reached (your business name). We may be on the line with another caller at the moment or away from our desk. Please leave your name, phone number, and a brief message and we'll return your call promptly
Before moving on to learning about voicemail message templates, let’s learn some tips to effectively take phone messages. Tips for Taking Phone Messages Effectively Creating a phone message template is the first step in starting a good phone communication procedure – but …
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