AFTER HOURS SAMPLE SCRIPT (Medi-Cal) One of the following scripts may be used by physicians and medical groups as a template to ensure California Health & Wellness Plan members have access to timely medical care after business hours or when your offices are closed.
Business ServicesDesign ServicesPhoto Printing & GiftsShredding & StoragePack & ShipDirect MailFurniture Services
.
Optional greetings are greetings that can be activated and will be played for callers depending on certain rules, specifically whether the call is received during or outside of business hours, whether the caller is external/internal, and whether your line is busy or no answer.
Provide your time switch a memorable name, for example "Sales Hours", then select the timezone this will apply to. For the first rule, select the days of the week and the time at which your office opens. In this example, we'll be setting Monday - Friday, 9AM - 5PM.
In the Add Ring Group dialog, set the Ring Group Name to something descriptive, for example 'Support Mobiles' and set the ring time to an appropriate amount of seconds - this is normally 25-30 seconds for mobiles.
Great and efficient service from Onhold, highly recommend for their excellent voice call services.
5. Emergency Situation Voicemail Greeting. In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area.
What converse would you resolve to raise when speaking with prospects? This also can be skilled, casual, or even droll.
Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, I’ll wait.
Strategic Initiatives + EngagementGovernance and Advisory GroupsOur PeopleUBIT Jobs
Voicemail essentials: Identify yourself because you need to reassure the client that they have called the correct number. Clients will be a lot less likely to leave a message if they wonder who will get it. Use a warm friendly voice to say something like, …
The first time you access your mailbox, the system will walk you through setting up your password, name recordings, and greetings. Please follow this all the way through and it will not play the tutorial again. The following instructions are for when you need to change something after the initial setup.
6. Hey, sorry I missed you. There may be one of the reasons why I can’t get to the phone: a) I’m with my girl (laugh), b) I am totally wasted and can’t remember how to use a phone, or c) I just don’t wanna talk to YOU.
37. You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you.
Press the Program ButtonScroll to Phone Setup and press Enter (it’s the center navigation button)Scroll up to VoiceMail Setup and press EnterScroll up or down to access individual settings
8. “Thanks for calling [your name] at [your company]. I didn’t mean to send you to voicemail but I am either on the line with another client or on the go. Leave your name, number, the reason for your call today and the best time to call you back. I’ll speak with you shortly! ” Your caller probably wanted to reach you, not your voicemail. Advise your caller that you’re simply on the line with another caller and you’ll be right with them.
Off Hours Voicemail Greeting Examples. This voicemail greeting will be played when customers call you after business hours or during weekends. Make sure that this voicemail greeting informs users about office hours, alternative ways to reach customer service, or store location. “Hi, you’ve reached [business name].