Save Time by Building Phone Greeting and Voicemail Scripts. Most advanced cloud call center software offer a variety of phone greetings and voicemail types that can be customized according to the needs of your business.. Effective customized greetings are integral to call center success. The greetings and voicemail messages that callers hear when they connect with your call center set the …
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
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1. Select the fixed key with the envelope graphic, or dial the phone’s phone number.
“Hello, you’ve reached [X company]. We can’t take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.” “Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.” “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.” “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
Creative and funny voicemail messages are great for less formal businesses but may be inappropriate for formal ones. However, if creativity is part of your job description, be sure to sprinkle a dash into your voicemail. Check out these creative and funny voicemail greetings. Top 7 business voicemail greetings. 1.
After-Hours Voicemail Greeting Hi there, you’ve called COMPANY outside of our normal business hours which are TIME to TIME, DAY through DAY. You can leave us a contact name, phone number, and short message and we’ll return your call our next working day.
9. “Hi, you’ve reached [your name]. I’m unable to come to the phone right now. But if you leave your name, number and a short message, I’ll be sure to call back.”
A well-devised voicemail message is ideal for keeping clients informed on your hours of operation, and how to book a visit with you. This, along with a versatile online booking system, will ensure new bookings will come, even if you are not always available to pick up the phone.
Voicemail service providers like Voicemail Office offer these life-simplifying features as part of their unified messaging packages, which allow users to obtain both voicemail and fax messages in their email inbox. Voicemail messages that are sent to email are also identified with the extension number in the body of the email, so that the purpose of the call can be foreknown. Surprisingly, rates for these services are very low, starting at just $9.95 per month.
It is not only important to know how to script voicemail messages for the office but also for your residence. Many people tend to opt for greetings that are funny because the calls that you get on your phone at home are from friends and family. But if you run a business from home and do not have a separate number for the same, then it may be a good idea to stick to something slightly more generic. You can go with very general message like, Hello, I cannot come to the phone right now, but leave your name and number after the beep, and I will call you back. If you still want to opt for some voice mail messages that are funny, then take a look at the examples below. Hey, I wish I could receive your call right now but you see I am trying to do many things that cannot be done while talking on the phone. Leave your name and number and I will call back. I am sure you thought I was going to answer your call. Well, I am not. Leave me a motivational message and I just may be inspired to call you back. Mom, Dad, I love you and was thinking that for your convenience it would be easier if I had a cellular phone. What do you think about an early birthday present? The worst thing about voicemail messages is that they waste your time with long messages when all you need to say is, Leave a message, we will call back. That is why I have decided to make mine short so that no caller has to suffer listening to long answering machine messages. Bye.
Tip: If you are a larger business and this is a voicemail that pertains to the general business number, then you want to sound professional and provide as much information as you think is necessary for a potential client. Usually, the company website URL or the company email is a good way to get the customer to contact you through other means.
5. Holiday Voicemail Greetings. Happy [X holiday]! You've reached [your name] at [X company]. I am currently out of the office, but please leave me your name, phone number, and the reason you are calling, and I’ll return your call after the holidays.
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Thank you for calling [LinkedPhone – The Work From Anywhere Business Phone System]. Our office is closed until [Monday, January 25th for the holiday weekend]. If your call is urgent, please contact [Anya at 212-555-1212 or [email protected]]. Otherwise, please leave a message and we’ll get back to you as soon as we return. We value your call. Thank you from everyone at [LinkedPhone].
We don't have a Help Desk voicemail. Our rationale is that if there's a call during work hours someone will pick up. That's our guarantee as our number is only for emergencies. If the call is after hours, then it must REALLY be an emergency (C-level or high level manager) so one of us will answer. Anything else goes to the help desk.