7. Identify Yourself And Your Business. When you call someone for the first time, unless you know their voice, you really have no way of making sure you actually called the right number.
01Hello this is [your name], I’m either on another call or away from my desk. Please leave your details, along with a short message and I’ll get back to you. This is created by individual staff for their specific number or extensions. It’s a great voicemail greeting for work when you are on another line or away from your desk.
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Hello! You have reached the voicemail of John Doe . Please leave your name, phone number, and a brief message and she will return your call as soon as possible. Thank you and have a great day.
Still within Queue Settings, click Timeout Destination, then select Ring Groups and New Ring Group. If you have an existing ring group of mobile numbers, you may instead select that here.
19. Howdy, you’ve reached [employee name]’s voicemail field. [Employee first name] no longer works for [company name]. Please name our major line at [phone number] and we’ll be cheerful to connect you with a most modern team member who can aid.
In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
Note: if one Auto Attendat's timeout is set to route calls to another Auto Attendant which has a Receptionist group enabled, the call wouldn't ring to this Receptionist group and will go to the active Menu of the second Auto Attendant instead.
A voicemail greeting, on the other hand, refers to the message that your callers hear upon answering the phone. Voicemail greetings can include any information you’d wish to convey, such as special sales, bargains, alternate phone numbers to use, or …
In the Destination field, select IVR Menus, then New IVR. Provide a name for your IVR (eg. "Incoming"), then enable the Allow Extension Dialling option if callers should have the option of directly dialing a staff member's extension number. From the Greeting field, select an existing sound file on the PBX (if applicable), New Sound (Upload) to upload a greeting file from your computer, or New Sound (Record) to record an announcement from an existing extension. As this field specifies the audio file with the options (eg. Press 1 for sales), we do not recommend routing to this IVR without an announcement in place (Announcement: Disabled).
The biggest barrier is actually getting them to leave the voicemail in the first place. Don’t get in your own way by recording a long, drawn-out voicemail greeting that might do more to convince them to hang up than actually leave a message.
On another phone: Dial your own mobile number, press * or # (depending on your carrier) to bypass your greeting, then enter your voicemail password.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
18. “Happy holidays! [I’m, the team at X company is] away until [date], however, we’ll make sure to call you back straight away when we return. If your request is urgent, email [emergency contact] at [email address]. Thanks, and have a wonderful [day, week].”
8. We could be in, we could be out. You could leave us a message and later find out.
9. Holiday Help Line. Thank you for calling [Company Name]. In observance of [holiday], our offices are currently closed. We’ll be back to normal operations on [date].
Select the function you want to assign to each number or function key on the dialpad.