Let’s be honest, you (hopefully) set up your voicemail when you first got your phone, and it probably hasn’t changed since then. If you’re about to start job-hunting, now is the perfect time to refresh your professional voicemail greeting.
Hey, not here right now and not really interested in who this is, I’m out on a wilderness retreat learning about the importance of making connections.
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It’s inevitable; a caller will go to voicemail eventually. When it happens, be sure to remind the caller what extension they are leaving the message at, and any pertinent information you’d like them to provide. In some cases, such as department voicemails, you might want an option for the caller to back-out and try a different extension.
To send to an email address with the message attached, check the box next to Attach new voicemail messages and send via email.
5. Go to your voicemail settings. Once you are in your voicemail system, the specific options that you have – and the keys on the dial pad that you have to press to access them – will differ slightly, depending on your telecom carrier.
For customers in the Asia-Pacific region, the Caller ID Name field is auto-populated with the User Name. You cannot modify the Caller ID Name field. 1
Waste a caller’s time with an excessively long greeting before they can leave their message. Long messages are obnoxious. Make your greeting a brief message instead. Now that we have gone over the basic do’s and don’ts of the office voicemail greeting, let’s check out some examples! 15 Professional Voicemail Greeting Samples 1.
2. Offer clear options. For many small businesses, the phone announcement will typically send the caller straight to a voicemail box. For larger organizations, you may decide to direct callers to a phone menu with options or forward the call to an external destination.
A professional voicemail greeting can be the difference between a caller proceeding on to deliver their message or simply hanging up. Ensure you take the time to craft the right voicemail greeting for your business.
Link to an existing menu provides the way to associate the menu with an existing menu. Linked menus are mirror images and menu changes reflect in both places. This type of menu is created with the same greeting as the source menu. The difference from the pre-populated is that the modifications made to any of the linked menus will update both menus.
What kind of company do you run? A law firm may prefer more formal business voicemail greetings than a trendy retail store, for example.
Company-level calls are usually directed to your general business number. There are occasions when everyone in the office is tied up and unable to pick up calls. It’s important to gather information about the reason for the call so that the right person or team can call them back. These greetings ensure that customers do not feel neglected while also providing assurance that their call will be attended to as soon as possible.
If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
A voicemail greeting, on the other hand, refers to the message that your callers hear upon answering the phone. Voicemail greetings can include any information you’d wish to convey, such as special sales, bargains, alternate phone numbers to use, or your company’s normal working hours.
Many companies offer an escape option so that if a caller ends up in a staff member’s voice mailbox, he or she can “escape” out of the mailbox and go back to the attendant menu. Use a customized auto-attendant for this situation. If you would like to leave a voicemail, please press 1 and leave your name, number, and a brief message. If you would like to return to the main menu, please press the # key.
6. Don’t Overthink, Just Keep it Short and Relevant. The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information. If you have enough time, tell a joke or share a little more.
42. Howdy, you’ve reached [X company]. Our team is at this time out of the situation of job or helping other prospects. Flow away your title, quantity, and a short message so we can grunt your name to the upright team member after we return.