It’s a good practice for each of your team members to have their own personal business phone numbers. There are many reasons why they shouldn’t use their personal cell phone number for business, so you’ll want to give them their own phone number through your VoIP provider or phone system.
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9. Update Your Greeting Frequently. Many of the things that can make your voicemail great, also require that you update it pretty regularly. Information like deals you’re running, when you’re away, and who to contact while you’re out can take your greeting to the next level, but they’re obviously time sensitive.
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You can change your voicemail settings from the Skype for Business Settings page. You can get to the page by using one of the following methods:
Website: https://www.cloudtalk.io/blog/how-to-nail-your-after-hours-voicemail-greetings
Website: https://www.snaprecordings.com/blog/preparing-your-business-messaging-for-covid-19-impact
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6. Keep Your Recording Up to Date. If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, you should update your after hours announcement to avoid confusion.
19. “Hi, you’ve reached [your name] at [X company]. We are sorry but our office is closed until [date]. Please leave us your name and phone number and our team will get back to you as soon as possible. Enjoy [holiday] and thanks for calling [company name]! If you do happen to be open the holiday season, it’s important to provide holiday hours. Especially if your hours vary from your regular hours.
“Hi, you’ve reached [your name] at [your company]. I’m unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,’ ‘hire the best and brightest engineers,’ ‘convert 40% more customers.’] Leave your name and number, and we’ll discuss how your company can see similar results.” “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and reason you’d like to chat, and I’ll get to back to you ASAP.” “Hi, you’ve reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I’ll be in touch by EOD tomorrow. If it’s not urgent, leave me a message with your name and number. Have a great day.” “Hey, this is [your name]. If you’re calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I’ll call you back within [one, two, three] business day[s].” “Hello, you’ve reached [name] at company. I’m unable to come to the phone right now. Leave your name and number, and I’ll return your call as soon as I’m free. Thank you.”
As greeting messages should reflect your mood and your personality, they must be recorded with utmost care and with the right choice of words. Here are a few examples which you can make use of while recording your own greeting messages.
"Thank you for calling Onhold Studio. Sorry our office is currently closed. Regular opening hours are 9am to 5pm, Monday to Friday. Please leave a message along with your name and phone number after the tone and we'll respond to your enquiry on our next working day."
Edit the Primary Phone Number and/or Extension. 5
Due to the COVID-19 pandemic, I am currently operating remotely and am not checking this voicemail. Please email me at [insert your email address].
– I wish I was available to take your important call but, you see, I’m trying to do a lot of things that just can’t get done when I’m talking on the phone. Please leave your name and number and I’ll try and call you back if everything gets done.
When you receive several voicemail messages or dozens, it can be easy to lose track of who you called back and who needs what. You can make it easier by keeping a voicemail log book at your desk. Similar to a telephone message book, a voicemail log book enables you to write down information about each caller in a devoted section of the page, so it's easy to glance through and see which calls are of the highest priority. Some voicemail log books also include check boxes so you can add visible checkmarks once calls have been returned. 546801 11.690 Rediform Follow-Up Voice Mail Log Book - 500 Sheet(s) - Wire Bound - 1 Part - 8" x 10 5/8" Sheet Size - White Sheet(s) - Blue Print Color - Recycled - 1 Each /contentSpecialLinks.do?id=protectionplan&template=blank 2