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In the New Sound Event popup, set a name for your sound (eg. AH Prompt), then in Sound, you can either select an existing audio file on your PBX, choose a file from your computer (New Sound (Upload)), or use your phone handset to record a sound file (New Sound (Record)). For this example, we would record a message along the lines of "You have reached our after-hours support line. Please wait while we connect you to an on call support agent".
>Check out these great Christmas voice mail message ideas from the folks at Smart on Hold
Recording Your Greetings Press the Message key on your Grandstream phone or press * 97 from the phone Enter your password. In default, this your extension number, followed by the # key. Press 0 for Mailbox Options. You have the option of recording up to three greetings.
Select the function you want to assign to each number or function key on the dialpad.
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One of the things to remember before recording your business voicemail greetings is to identify your pain points. This will help you to state more clearly for your clients in leaving enough context when leaving a voicemail.
(877) 581-5789The After-Hours Greeting is a message callers hear after the close of your business day. Customize, specify your business hours & organise calls-backs. Contact Us: (877) 581-5789
Greetings can be recorded by dialing the Voice Portal (pressing the message button on your IP phone) and entering the Voice Portal password. 7
As mentioned above, it is extremely important to have a voicemail message that is easy to understand. However, there is also the matter of word choice. You must ensure to give attention to what your words are in your voicemail greetings. There can be certain words used that may trigger your customers. Though you did not mean what they understood, it will still bring a bad name to your company’s reputation. Your choice of words can affect significantly, so make you give close attention to your words.
Sample Voice Mail Greetings Sample “After Hours” Greeting Script: Thank you for calling XYZ Company. We are currently unavailable to take your call. Our business hours are nine to five, Monday through Friday. If you know the extension number of the person you are trying to leave a message for, you may dial it now.
Obviously, I need to update it. And if you haven't changed your voicemail greeting in over a year, you're likely in the same boat.
Many companies offer an escape option so that if a caller ends up in a staff member’s voice mailbox, he or she can “escape” out of the mailbox and go back to the attendant menu. Use a customized auto-attendant for this situation. If you would like to leave a voicemail, please press 1 and leave your name, number, and a brief message. If you would like to return to the main menu, please press the # key.
8. Morgan Freeman Shares His Voice for Voicemail Greetings. Morgan Freeman is known for his voice so much that he was asked to play the voice and image of God in Bruce Almighty.
14. Hi, you’ve reached [business name]. We can’t take your call at the moment, but if you leave your name and number, the next available team member will return your call as soon as possible.