See our blog on Auto Attendant Greeting Scripts for more advice on auto attendant scripts.
After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
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What kind of company do you run? A law firm may prefer more formal business voicemail greetings than a trendy retail store, for example.
Website: https://www.versum.com/m/blog/setting-the-best-voicemail-messages-for-your-beauty-salon/
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Instead of having the typical “You’ve reached ABA Corporation. Please leave your message after the beep”, make it unique and interesting.
Each of the Button fields corresponds to a number on the caller's phone keypad. In this example, we're using Button 1 for sales ("Press 1 for sales"). For the key that corresponds to your IVR announcement, from the dropdown select Time Switches, then New Time Switch. If you would like to always route to a queue, instead of a time switch, select Queues, then New Queue and skip to Queue Setup below.
When recording your business voicemail greetings on your VoIP phone system, make sure to state the correct time when your callers can expect you to call back. If your call-back policy is within two hours or 24 hours, make sure to say the correct expected time so your callers don’t waste their time waiting for your call.
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Obviously, I need to update it. And if you haven't changed your voicemail greeting in over a year, you're likely in the same boat.
21. Hello, you’ve reached the Sales Department at [X company]. We can’t take your call right now, but please leave your name, contact information, and the reason for reaching out, and one of our team members will be in touch within 24 hours.
For information about how to update your outgoing message, forward your desk phone to a cell phone, and check voicemails remotely, reference this Knowledge Base article from the EOU IT Department: https://kb.eou.edu/topic/phone
41. Howdy, you’ve reached [X company]. Flow away a message so we can name you aid as rapidly as our team has a spare second.
Due to the COVID-19 pandemic, the [insert office name] is currently operating remotely. We are retrieving voice messages on an hourly basis between 8:30 a.m. and 4:30 p.m, Monday through Friday. We invite you to leave your name and number so that we can respond to your call and will do so as soon as we are able.
Voicemail greetings can include any information you’d wish to convey, such as special sales, bargains, alternate phone numbers to use, or your company’s normal working hours.