Custom Greeting—Upload an audio file, or record a greeting using the recording function.
2. General Voicemail Forwarding. Thank you for calling [Company Name]. We’re sorry—it seems you’ve called outside of our regular business hours, which are 8:00 a.m.
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To receive text message notifications, select Notify me via text message when new voicemail messages are received.
Each menu has a list of customizable options that can transfer callers further either to another account object (e.g. user's voicemail, hunt group, dial by name directory, etc.) or to a sub-menu. To configure it navigate to HostPilot > Services > Unite > Auto Attendant > Auto Attendant Name > Business Hours > Business hours Menu in question > Not set up button next to the option you wish to manage. Click on a number key and choose an option for it. Repeat this for each key you want to use as an option in the Business hours. There are several actions that can be set up for a button: Make sure you are on the Business Hours tab and navigate to the menu tree number to enable/disable the Dial By Extension. Choose the routing: Route to User: when selected, a drop-down is displayed to the right that lists all users who have an extension/phone number assigned. Select user to redirect the call to when a caller presses the corresponding key. Note: this option is not available if you do not have any users with extensions. Dial By Name Directory: enables the options of Dial by name. After the Dial By Name Directory is enabled, make sure your greeting gives the caller instructions for which number to press to get to the Dial By Name option. When the callers press the assigned Dial by Name option, they will hear the following recording:
Set your Queue Name to something easily identifiable. We'll use 'Sales' in this example.
What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
Please leave us a message with your name, number, and any other necessary information, and we will return your call when the office reopens. Thank you for calling." As you can see, this professional voicemail greeting is similar to the absent receptionist greeting but more inclusive.
A general voicemail greeting is used as the default voicemail greeting to callers. It is therefore critical that this default voicemail greeting is set up correctly and that the content of the greeting informs the caller as to how to proceed.. It is important that the voicemail greeting be brief but also action oriented.
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This feature mimics an answering machine. Five seconds after a call is answered by an extension user’s voice mailbox, that user can monitor/screen the caller as they leave a message.
Using a second phone, dial the Voicemails Forever Access number closest to you (USA: 201-285-5965) and when prompted enter your 8 digit Voicemails Forever PIN number.
Please leave a message with your name and phone number, and I will return your call as soon as possible. Thank you. Informal voicemail greetings. Some businesses are in the “business” of being less formal than a law firm, for example. And that’s okay. Informal greetings can be more approachable, as if someone is calling a friend.
Our blog is authored by Dr. Barbara LoFrisco, a Tampa, FL-based licensed mental health counselor, licensed marriage and family therapist, and certified sex therapist.
All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.