Optional greetings are greetings that can be activated and will be played for callers depending on certain rules, specifically whether the call is received during or outside of business hours, whether the caller is external/internal, and whether your line is busy or no answer.
On the Phone tab, click the voicemail icon below the dial pad, and then click Change Greetings. Skype for Business calls your voicemail and guides you to record a personal greeting.
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If you’re working remotely now, but your mobile number isn’t on your business cards, add your mobile number to your business line’s voicemail message! If you’re worried that people will start calling your cellphone at all hours of the night – they won’t. They’ll treat it just with just as much respect as your business line.
Leave your name, number, and a brief message so that we can assist you when we’re back in the office and five pounds heavier. Thank you and enjoy your holiday. In closing, this guide should highlight that the options for professional, friendly, interesting, impressive, and concise voicemail greetings are as broad as the imagination.
If you’re less than satisfied in your current phone system voicemail greetings, there is probably a decent reason why. We only employ professional voice talents because we want you provide you a highly effective and high quality recording.
As you prepare to work from home, consider updating the outgoing message on your desk phone so external callers know you are working remotely.
Whether you’re out for the day or are off for the week, the first rule of an out of office voicemail greeting is: let callers know when you’ll be back! You’ll save them the frustration of continuing to call and yourself the hassle of listening to redundant voicemails. It’s also a good idea to set the expectation of whether you are answering messages while you’re away, and who they can reach for assistance in your absence.
Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling.
Your voicemail PIN can be any number 4 to 15 digits long. Be sure to make note of it because you'll need it to access your messages in the future.
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."
38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.
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9. Queue Callback Message. What the caller hears when they request a callback from the queue. Sample Scripts: “You have requested to have the next available agent call you back from the queue.
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We have a UCM6304 with an after hours voicemail box that sends emails to employees but we would like to expand that to calling the cell number of whoever is on-call…in other words, a client leaves a voicemail in the after hours voicemail box and the UCM then calls an external number. An after hours call from a client is very rare for us so we don’t have employees sitting awake all night
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17. “Hi, you’ve reached [your name, the office of X company]. We’re closed until [date]. Please leave your name and phone number and someone will return your call ASAP. Have a great [New Year’s, Fourth of July, day].”