Choose your busy greeting from the drop-down menu next to If busy use greeting from: System—This plays the system default greeting. Personal—If this option is selected, choose the file to upload.
Voicemail Greeting. Many companies offer an escape option so that if a caller ends up in a staff member’s voice mailbox, he or she can “escape” out of the mailbox and go back to the attendant menu. Use a customized auto-attendant for this situation. 10. Escape the Voicemail Box Option. You have reached the voicemail of [person’s name].
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During the holiday season, make your customers feel more welcome and give them the customer experience they hope through your voicemail by informing them that you will contact them after the holiday season.
Verify the correct time zone is set (Services > Unite > Auto Attendant > Edit Auto Attendant > Settings > General > Time Zone) because it will affect the Business/After Hours. Make sure the extension and phone numbers are assigned as intended. Make sure the email for Voice Mail is the one you want Voice Mail messages to be delivered to
15. “Hi, Thanks for giving us a call! Sorry, but we are closed right now. Please leave us your name, number and the best time to reach you and we’ll get back to you within the day. Thank you.”
14. Hi, you’ve reached [business name]. We can’t take your call at the moment, but if you leave your name and number, the next available team member will return your call as soon as possible.
Greetings can be recorded by dialing the Voice Portal (pressing the message button on your IP phone) and entering the Voice Portal password. 7
Edit the Primary Phone Number and/or Extension. 5
"Thank you for calling Onhold Studio. Sorry our office is currently closed. Regular opening hours are 9am to 5pm, Monday to Friday. Please leave a message along with your name and phone number after the tone and we'll respond to your enquiry on our next working day."
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6. Hello, this is [your name] at [your company]. I am unavailable at the moment, but please leave your name, number, and the reason you’re calling, and I’ll call you back as soon as possible.
When customers are trying to reach a specific person who is unavailable, personal business voicemail greetings can be used to make that personal connection or forward their calls to employees’ remote phones and numbers.
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Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.
6. Disaster Recovery Script. Thank you for calling [Company Name]. Recent flooding in the area [or similar description of the disaster] has temporarily closed our office.
1. State your business name and hours of operation upfront. The first thing your callers should hear is the name of your business or organization. If they are calling when you are closed you should also be sure to let them know your standard business hours.
4.) Benvenuti alla John Doe. Potete raggiugerci personalmente durante il nostro orario d’ufficio, dal Lunedì al Giovedì dalle 9am a mezzogiorno e dalle 2pm alle 4pm, e il Venerdì dalle 9am a mezzogiorno. Siete invitati a riferirci la vostra richiesta tramite e-mail a: [email protected] e vi risponderemo al più presto possibile - Grazie.