Assign different functions to each keypad number. These settings direct your customers where they need to go when they enter a specific number on their phone.
No one wants to hear that they have been fired, but hey, it happens, and you’re...
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Hello, you have reached the dental office of Dr. X. We are busy assisting a patient now, but will call you back as soon as possible. Please leave your name, reason for calling, and your number. If this is an urgent enquiry, please call 911. In this case, the dentist is giving a reason for not being available and they’re providing a way to prioritize the patients who need the most help. They’re also leaving an emergency number for the most severe of situations.
Website: https://www.uhcprovider.com/content/dam/provider/docs/public/commplan/tx/references/TX-After-Hours-Member-Messaging-Script.pdf
Thank you for calling ________. Para espanol, oprima dos. Appuyez sur trois pour le francias.
Thank you for sharing your info. I really appreciate your efforts and I will be waiting for your further post thank you once again.
If you only check and return messages once a day or once a week, let your caller know. This will avoid multiple messages by the same caller.
02Hello, you’ve reached [your name] of [your company/business]. I’m sorry that I’m not available to answer your call now. Please leave your details and a brief message at the tone and I’ll make sure your message reaches the right person. This is the perfect voicemail for a department’s secretary or operatory to let those calling know that their message will be delivered when you get back.
Thank you for calling ________. Para espanol, oprima dos. Appuyez sur trois pour le francias.
– Hi, this is (name). I’m sorry I cannot take your call right now. Please leave a detailed message after the tone along with your name and telephone number. I will give you a call as soon as I return. Thank you.
While a short recording may not seem like a place to win new business, the professionalism, courtesy, and clearness that you convey in your greeting will leave a favorable impression in a customer's mind.
1. Hi this is [you name], I’m either away from my desk or on the phone, please leave your name and number along with a short message and I’ll be sure to get back to you.
On the other hand, a stellar professional voicemail is more than just a way to ensure callers are heard. It’s actually a gateway to encourage recruiters, clients, connections, venders, and other callers to continue forward with the first step in developing a business relationship, which is them making contact. The power of the right voicemail greeting is the caller actually staying on the line to leave that contact information or gain access to an alternative contact point.
5. The Urgency + Mystery Combo. Once you’ve gotten the basics of those last four scripts, you can combine examples to get even more creative.
16. “Hi, you’ve reached [company name]. Sorry, you just missed us! We’re open from ([hour] to [hour] [time zone]) Monday through Friday [optional: hour to hour on the weekends]. In the meantime, you can also visit our website [website URL] to reach out via live chat, text, or email [email address]. If you’d like to leave us a message, tell us your name, number, and reason for your call after the beep. We will give you a call back later on today.” Let your caller know your exact office hours so you skip the “phone tag”. They’ll appreciate knowing when to expect a return call. Just keep in mind that the timeframe should be realistic so you live up to customer expectations.Voicemail greetings for holidays
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
6. The Referral. A referral sales voicemail works when you are referred to a client by a third party. If you are reaching out to a prospect you haven’t spoken with, you might start by mentioning that you were referred before clearly stating the intention of your voicemail message.