“Hello, you’ve reached the special agent Bond. James Bond. Okay okay, it’s actually [last name]. I’m currently away saving the world on a top-secret mission but I will get back to you as soon as possible. Please leave your name, contact info, number, and availability and I’ll call back as soon as I’m done helping M16. Have a great day. [last name] out!”
A professional voicemail greeting should be no longer than 60 seconds. List the important information we've discussed above, provide alternative methods of communication and close with a thank you.
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Each menu has a list of customizable options that can transfer callers further either to another account object (e.g. user's voicemail, hunt group, dial by name directory, etc.) or to a sub-menu. To configure it navigate to HostPilot > Services > Unite > Auto Attendant > Auto Attendant Name > Business Hours > Business hours Menu in question > Not set up button next to the option you wish to manage. Click on a number key and choose an option for it. Repeat this for each key you want to use as an option in the Business hours. There are several actions that can be set up for a button: Make sure you are on the Business Hours tab and navigate to the menu tree number to enable/disable the Dial By Extension. Choose the routing: Route to User: when selected, a drop-down is displayed to the right that lists all users who have an extension/phone number assigned. Select user to redirect the call to when a caller presses the corresponding key. Note: this option is not available if you do not have any users with extensions. Dial By Name Directory: enables the options of Dial by name. After the Dial By Name Directory is enabled, make sure your greeting gives the caller instructions for which number to press to get to the Dial By Name option. When the callers press the assigned Dial by Name option, they will hear the following recording:
If the call is after hours, then it must REALLY be an emergency (C-level or high level manager) so one of us will answer. Anything else goes to the help desk. If you designate a phone number for anything other than an emergency, then 9 times out of 10 people will call you for piddly little stuff that they could just send to help desk.
If you've forgotten your retrieval number, call 800-244-1111 to get it. Alternately, the number was included in the welcome letter you received when you signed up for voicemail service.
When you start to record the business voicemail greetings, be sure to pay attention that the professional voicemail is not able to pick background noises that could make your message sound distort and inaudible.
There are two packages for your deskphone: the standard and the mobility package. To determine the correct directions to present to you, we'll need to know which package you have: Press the Phone button to view your main phone screen. Click the most similar image to your phone screen: Setting a Personal Greeting Press the Message button. Dial your password followed by the # button. Dial 4 to change user preferences. Dial 3 to record or change greetings. Dial 1 to change your personal greeting. After the tone, record a personal greeting and follow the prompts to re-record if needed. When you're satisfied with your greeting, press #. You now have a personal greeting enabled. Optional Greeting Recording and Activating an Optional Greeting
Any Private Numbers—Forwards calls from private numbers.
What is the first thing you notice? The greeting starts with “Out of the office”. Many people will by-pass a greeting. It is imperative that you alter the introduction immediately to alert your caller that something is different. They will not be tempted to press # to skip.
Feel free to add a personal touch to make your voicemail message fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.
Tell us what you need help with, the purpose of your project and the problems we're solving. Also mention any deadlines you may have.
What you need to record creative and funny voicemail greetings. Creative voicemail greetings are a terrific engagement and personalization tool for business. But to make them work, you need a business phone system that makes recording, tweaking, and uploading voicemail greetings simple. MightyCall provides such an answer for businesses.
ProTip: When recording a business voicemail greeting, do a trial run and listen to your message once it’s recorded to make sure it sounds great.
After Hours Greeting – Voicemail Only. Thank you for calling _____. We are currently closed. Our regular business hours are Monday through Friday from 9am – 5pm, Pacific Standard Time. Please leave a message, and we will return your call the next business day.
Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!
Closed or After Hours 3. INFORMATION/OUTBOUND Outbound Informational Calls Outbound Dialer: Driving Without License Information Requests Online Certificate Requests If you have a specific request for script examples that are not included in this document, please e-mail [email protected] and we will look for examples for you.
19. “Thank you for calling [company]. We’re closed for [holiday] from [date] until [date]. Please leave your message and we’ll get back to you as soon as possible. Have a happy holiday!”