Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
My poor grandfather kept trying to call her and fell for the trick every time. He got so frustrated I think he almost disowned her! Well, not really, but still, you've got to remember that even if it seems clever at first, it won't seem like that 50 times down the track. Post your comments Please enter the following code: Login: Forgot password? Register:

It’s inevitable; a caller will go to voicemail eventually. When it happens, be sure to remind the caller what extension they are leaving the message at, and any pertinent information you’d like them to provide. In some cases, such as department voicemails, you might want an option for the caller to back-out and try a different extension.
45. Howdy, right here’s [X department] at [X company]. We’re no longer ready to expend your name true now, but within the event you allow a hasty message after the tone, our subsequent on hand manual will name you aid rapidly.