Website: https://www.heymarket.com/blog/best-practices/12-examples-of-after-hours-business-text-messaging-auto-replies/
Website: https://www.3cx.com/community/threads/voicemail-greeting-management-from-phone.53381/
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You want to be a little more formal when you're recording a business voicemail greeting for your company. State your business name, your hours of operation, the manner in which you'll reach out to the caller, and a place where he or she can obtain more information about your business. Thank you for calling GreenLeaf Logistics. No one is available to answer your call right now. Our business hours are Monday through Friday, 9 am to 7 pm. Please leave your name and phone number so that someone from our Customer Success Team can follow up with you. For more information, please visit www.greenleaflogistics.com. 3. Department Wide Voicemail Greeting
Greetings can be changed using any telephone, or from the Personal Communications Assistant using a desktop computer; However, departmental mailboxes and those assigned to labs and general spaces must be updated using a telephone.
Happy [Monday!] You’ve reached [Jessica on the Business Development Team at LinkedPhone]. I’m presently out of the office [for a meeting until late this afternoon]. Please include your name, number and the reason for your call and I’ll get back to you ASAP. Thank you and have a fantastic day!
Repeat the steps above (from IVR button setup) to setup any additional standard queues (no mobile overflow).
If the Business Hours menu has the highest priority, it will take all calls in between 10 am and 5 pm. However, if the Evening menu is the first in the list, all calls in between 4 pm – 5 pm will be routed according to the Evening menu options. Or, if the Lunch menu is the top one, it will be prioritized for taking calls from 2 pm to 5 pm.
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“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”
During the holiday season, make your customers feel more welcome and give them the customer experience they hope through your voicemail by informing them that you will contact them after the holiday season.
In the side panel, click Call Forwarding. Always Forward Calls—Always forward calls to a designated number. Selectively Forward Calls—Forward calls to a designated number depending on criteria.
You’ve reached [Company Name], the [company’s slogan]. Please choose from the following menu options: To speak with the operator, press 0. For customer support, press 1. For troubleshooting questions, press 2. For accounting questions, press 3. For a list of our staff members, press 4. To leave us a message, press 5. To repeat these options, press 6. After-Hours Greetings
A business voice mail should have several ingredients that inform. Include the name of the person whose extension was dialed, the company’s name and the department. Invite the caller to leave a message; often the caller does not realize she has reached voice mail.
If done tastefully, you can promote your products or services on your voicemail greeting without sounding pushy. In fact, it’s a great way to keep customers up-to-date on company events, sales, and other news. Be sure to keep it short and have fun with it.
Below you will find what we’d call “Standard” auto attendant scripts, along with some of their submenus. Please keep in mind that every phone system is different. Be sure to speak with your phone system provide to ensure your script matches the extensions that your phone system has been set to.
38. You’ve reached [your name] at [your company]. I’m sorry, but I’m temporarily unavailable. Please leave your name and number, and I’ll return your call as soon as possible.
For more information on how current voicemail technology can make managing multiple businesses a lot simpler, visit https://www.voicemailoffice.com