4. Waiting Message. What callers hear when they enter the waiting queue. Sample Scripts: “All of our agents are currently busy. Please hold and we will answer your call as soon as possible.”
The look of the schedule will differ depending on what menus are enabled and what is their priority. You can also switch in between 12 and 24 hours view.
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Website: https://www.cahealthwellness.com/content/dam/centene/cahealthwellness/pdfs/CHW-After-Hours-Sample-Script-English.pdf
I am currently away from the office and will return on
Within the event that they don’t toddle away a message, you’ll never know who called. Some folks could well maybe well also rob they ought to correct name aid later. Nonetheless within the event you resolve to receive aid to them at your leisure, advantage them to head away a message.
48. Hello, you’ve reached [name] at [company name]. If you need help with [X reason], please contact [X person/X system] or [visit our website at X and send us an email]. For all other inquiries, please leave your name, phone number, and a message, and I’ll get back to you as soon as I can.
“Hey there, this is [name]. You’ve reached [XYZ company]. Unfortunately, I’m currently away from the office and am traveling in [place]. I won’t be back in the office until [date] and I will get in touch with you then.
Hi there! You’ve reached the domicile of Blackmore Enterprises [Horn Honk]. We’re sorry to have missed your call, but there’s only so many hours in the day where one has the chance to gut a zombie, or nail a corpse to a tree. As such, please leave your name, contact information, and message, and we’ll try to get back to you as soon as we can. Thanks much for your call. Leave your personal name or business name Say you’re sorry you missed the call Ask them to leave their contact information and message Thank them for their call
45. Howdy, right here’s [X department] at [X company]. We’re no longer ready to expend your name true now, but within the event you allow a hasty message after the tone, our subsequent on hand manual will name you aid rapidly.
38. You’ve reached [your name] at [your company]. I’m sorry, but I’m temporarily unavailable. Please leave your name and number, and I’ll return your call as soon as possible.
There's no single best way to craft an after hours greeting. The most important point is that you equip your customers with what they need to know, and give them an avenue to contact you, whether that's through voicemail, email, or other channels.
You can play a voice message at different speeds and pause/resume the message, using desktop client visual voicemail, or by dialing into their voicemail. Pressing a certain key on your phone controls how you can hear the voicemail: Read your voicemail transcription
In the side panel, click Call Forwarding. Always Forward Calls—Always forward calls to a designated number. Selectively Forward Calls—Forward calls to a designated number depending on criteria.
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31. Hi, this is [your name] at [your company]. If you are calling for [include reason] please visit our [website, social media handle, etc.], contact [name and title of colleague and phone number] or send me an email at [insert email address]. For other inquiries, leave a brief message and your name and number and I will call you back by [timeframe].
5. Delay Announcement. What the caller hears every two minutes that they are in the waiting queue. Sample Scripts: “Thank you for your patience. All of our agents are still busy.
-This is you-know who. We are you-know-where. Leave your you-know-what you-know-when.