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Thank you for calling Farmers Insurance. Our office is currently working remotely.
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Standard delivery for professional greetings is 3-4 business days or 1-2 day for RUSH delivery.
Please leave your contact info, full name, and other details and I’ll call you back once I’m back in the [city/country/area]. Ciao for now!”
Below you will find what we’d call “Standard” auto attendant scripts, along with some of their submenus. Please keep in mind that every phone system is different. Be sure to speak with your phone system provide to ensure your script matches the extensions that your phone system has been set to.
We’re keeping it simple with this one. Just a few basic elements to help you get started. As long as you know who your audience is, the message you wish to convey, and the information you need from the caller, the rest should fall into place quite nicely. Let’s face it, a voicemail greeting for a lumber company will probably be different than that of a psychologist’s office. One greeting is aimed at securing potential customers, and the other is geared towards appointments, more or less. Once you are certain who your caller is, the better your voicemail. Center on your audience, first and foremost. Knowing what to relate ensures that your caller will leave the right message. For instance, if you’re a retail store, you would include your hours of operations, and perhaps any specials that you’re running. If you are a therapist’s office, then you’d need to include an alternate number in case a patient is having an issue and requires immediate help. Again, this will vary depending on the business. Here, a therapist would definitely request the caller leave their contact information. However, a retail store chain might not request that. There are also complex voicemail systems such as those used by mobile phone services, which ask you to press a certain number on your phone, where you are asked to leave your account information. Again, as you can see, it all boils down to the demographics of your callers, and what you need from them to conduct the best business possible. Depending on the situation, your caller might be in a good mood or not. In either case, they’ll probably be eagerly awaiting your call. So, it stands to reason that you only promise them a call back if you can deliver. In other words, if you’re a small shop and you’ve decided to close due to a much-needed sabbatical, then don’t leave a voicemail greeting where you promise them to call right back. However, if you have an active customer service staff, then you can promise to return their call within the same day.
For the users to be able to do this from the phone or by calling into the system the users will have to have pre-recorded greeting for different status and switch between them from the phone or by calling in to the system. They can do that from the web client, windows client or an android client.
If they don’t leave a message, you’ll never know who called. Some people may assume they should just call back later. But if you prefer to get back to them at your leisure, encourage them to leave a message.
Your voicemail PIN can be any number 4 to 15 digits long. Be sure to make note of it because you'll need it to access your messages in the future.
After creating, the Voicemail Greeting, you can test it by calling to your number from another phone, and see if it is playing correctly or not. Open the Phone App. On the lower screen, tap on the Voicemail option. Select Custom, with this option, you can record the personal voicemail greeting on the iPhone. Tap Record, to start recording the voicemail greeting message on the iPhone. Greeting samples are given in this article below, Once you are done with recording, tap Play to listen. Lastly, if everything is alright, and custom voicemail recording is perfect, then tap Save.
All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
800-555-1212If this is an emergency, please call my answering service at 1-800-555-1212. The answering service is operational 24-hours a day, seven days a week. Alternatively, please leave a detailed message explaining the reason for your call after the sound of the beep and I will return your call as soon as possible. Thank you.
If you have indicated you will be checking messages, ensure that you do so. If your ability to do so changes, remember to update your greeting. Tip: have someone else call your voicemail and check your greeting. You may not hear your own omissions.
With Intermedia Unite you can set up the Voicemail notifications for your Auto Attendant and listen to the Voicemail messages in your HostPilot.
In the side panel, under Business Hours Auto Attendant, click Greeting.
When recording, choose a quiet area, speak clearly, and use your full name (first and last).
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