1. The Welcome Greeting. This is the first greeting callers hear when they call your company. Sample Scripts: “Thank you for calling [company name].” “Thank you for calling [company name].
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
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"For [name 1], press 1; For [name 2], press 2; etc". When no names are found, the following notification plays:
People around us can need help at any time of the day. Many a time friends, family, boss, colleagues, relatives, and acquaintances need to inform us of something important at odd hours. Some may know when to call you and some of them won’t. In cases where you are not accessible, leaving a simple voicemail on your phone can ease their worry.
If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.
5.) Bem-vindo a John Doe. Você pode nos contatar de segunda à sexta das 7:00 às 18:00 horas e aos sábados das 10:00 às 13:00 horas. Se você quiser fazer um pedido ou tem uma pergunta, por favor, deixe seu nome, número de cliente e telefone. Iremos retornar a ligação o mais rápido possível. Você sempre pode nos enviar um e-mail no [email protected]. Muito obrigado pela sua ligação – Até breve.
To set up your voicemail, press #55 or *68 from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
1. State Your Business Name. The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line.
4. Emergency Services or Medical Office Script. Thank you for calling [Company Name]. If this is a medical emergency, please hang up and dial 911.
12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
Professional Voicemail Greetings. – Hi, this is (name). I’m sorry I cannot take your call right now. Please leave a detailed message after the tone along with your name and telephone number. I will give you a call as soon as I return. Thank you. – Thanks for calling. This is (name).
A virtual business phone system like Grasshopper can help you create a professional, reliable voicemail greeting. It includes instant response and custom greetings, as well as access to the Grasshopper Voice Studio and professional voice talent for …
The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.
You can assign a business hours schedule created previously, or create your own business hours schedule for the auto attendant.
Assign different functions to each keypad number. These settings direct your customers where they need to go when they enter a specific number on their phone.
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Your phone greeting is often the FIRST contact between a caller and your business. Making a great first impression can influence the callers decision to do business with you. Using our professional voice recording service for your business phone system will convey the professionalism of your company and establish instant credibility with your callers.