One of the rules you should remember is to speak a bit slowly and clearly so that your callers are able to understand more easily what is being said.
Each auto attendant menu can be disabled or deleted except for the Afterhours menu.
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If you want your business’s first impression to be a positive one, improve your business voicemail greeting. You want your greeting to be such that it matches your business’s good image.
The reason being it can either push your prospects away from you or retain them for longer.
2. Press the right arrow key twice and highlight Msgs then press the center navigation key.
12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
For customers in the Asia-Pacific region, the Caller ID Name field is auto-populated with the User Name. You cannot modify the Caller ID Name field. 1
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number].
1.) Bem-vindo à John Doe. Infelizmente, não há ninguém no escritório agora ou você está ligando fora do horário comercial. Por favor, deixe uma mensagem ou envie um e-mail para [email protected]. Muito obrigado pela sua ligação.
Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:
Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting. Have you ever called someone and the message sounds like one big word? Don’t be that guy. Pronounce your words and take pauses between your sentences
I began my career with over 15 years in sales and sales training. Among other roles, I was a national sales trainer and a branch manager for Wells Fargo Home Mortgage.
In the side panel, under Business Hours Auto Attendant, click Greeting.
Default Greeting—Plays a default greeting for incoming calls.
If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers. Here are sample greetings you can use to help you craft your own.
Record a personalized greeting, up to 3 minutes long. A common template you can follow is: "You've reached [name]. We can't get to the phone right now, but if you leave a message, we'll call you back."
1. HI, you’ve reached (name). I’m so sorry I can’t pick up the call right now because I am standing right behind you. GOTCHA.