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75 Auto Attendant Script Examples. You probably already know that as the first point of contact with both existing and potential customers, an auto-attendant is a vital part of your business and your brand. Whether customers are calling with questions about how to purchase your product or service, or are calling to find a solution to a problem

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Each of the Button fields corresponds to a number on the caller's phone keypad. In this example, we're using Button 1 for sales ("Press 1 for sales"). For the key that corresponds to your IVR announcement, from the dropdown select Time Switches, then New Time Switch. If you would like to always route to a queue, instead of a time switch, select Queues, then New Queue and skip to Queue Setup below.
13. Howdy, you’ve reached [business name]. All of our team participants are busy for the time being, but within the event you allow a short message, any individual will return your name as rapidly as that you just can be ready to assume. .

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Our voice mail greeting can provide you a professional image, separating you from your competitors.
Repeat the steps above (from IVR button setup) to setup any additional standard queues (no mobile overflow).

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Standard greeting with your name: "At the tone, please record your message to [name]."
2. Basic Customer Inquiry. Thank you for calling [Company Name]. If you know your party’s extension, please dial it at any time. To reach our company directory, press 1.

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If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.

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We don't have a Help Desk voicemail. Our rationale is that if there's a call during work hours someone will pick up. That's our guarantee as our number is only for emergencies. If the call is after hours, then it must REALLY be an emergency (C-level or high level manager) so one of us will answer. Anything else goes to the help desk.

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    3. Department Wide Voicemail Greeting. This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department.

    3. Hello. Oh hi, how are you? It has been so long. How have you been? We have to meet this weekend. How about I call you around… beep.
    View our full range of voicemail and unified messaging services, from local voicemail service to

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    4. Hello… pause. Hello… long pause. Who is this? long pause again Is anyone on the line?… long pause and beep sound.

    (855) 976-74578 Small Business Voicemail Greeting Examples You Can Use Right Now With all the technological advances of the last decade, answer machines and auto attendant-based answer services have transformed into modern voice mail systems that small-business owners and employees use to interact with clients.
    State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.

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    Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, I will receive an affiliate commission. However, I only recommend products and services that I use and believe in. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

    Most businesses will automatically play a recording if you try to call their office when they are closed. An after hours announcement is a professional way to notify callers of important details, rather than making them wait for the call to failover to a voicemail box or other destination.
    1. Funny Answering Greeting from Seinfeld. Back in 1997, Seinfeld’s character, George Costanza, attempts to avoid a breakup call from his girlfriend and we hear his comical outgoing machine recording.

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    Hi. You've reached Teflon Carpeting. Our business is located at 103 Maple Pine Street, Atlanta, Georgia....

    Once this has been set, select the Destination drop down for your open event, then select Queues and New Queue
    13. Howdy, you’ve reached [business name]. All of our team participants are busy for the time being, but within the event you allow a short message, any individual will return your name as rapidly as that you just can be ready to assume.

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You will now be returned to the Queue settings, and will see the new mailbox reflected in Timeout Destination. To finish configuring the queue, click the + button for Queue Agents, once for each extension you wish to have in the queue. For example, if you have 3 helpdesk extensions, click this 3 times.

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13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.

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Once this has been set, select the Destination drop down for your open event, then select Queues and New Queue

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