4.) Herzlich willkommen bei der Mustermann GmbH. Persönlich erreichen Sie uns während unserer Bürozeiten Montag bis Donnerstag von 09 bis 12 und 14 bis 16 Uhr, sowie Freitag von 09 bis 12 Uhr. Gerne können Sie uns Ihr Anliegen per Mail an [email protected] mitteilen und wir werden uns umgehend bei Ihnen melden - Vielen Dank.
“Hey there, this is [name]. You’ve reached [XYZ company]. Unfortunately, I’m currently away from the office and am traveling in [place]. I won’t be back in the office until [date] and I will get in touch with you then.
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Here you can choose between Adding a National Holiday or Creating a custom event. Add a National Holiday gives you a quick choice of pre-determined dates. You can choose a specific Prefill Menu and routing options for the receptionist groups. Create a custom event allows you to set up your own events. You can set up the schedule, routing options for the receptionist groups, and different menu options.
Looking for guidance on how to record the perfect voicemail? Learn how to record professional business voicemail greetings.
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
Thanks for calling [Company Name]. Our offices are currently closed. Our business hours are from Monday to Friday 9 AM to 8 PM Eastern Time, and Saturday 9 AM to 12 PM Eastern. If you would like to leave a message in our general voice mailbox, press 1. A representative will contact you the following business day. To reach our company directory, press 2. For business hours and directions to our office, press 3. You may also email us at [company email]. For more information about our products and services, please visit us at [website]. To repeat this message, press the * key. 7. Direct Customers to Your Account Login Page
As you prepare to work from home, consider updating the outgoing message on your desk phone so external callers know you are working remotely.
Go to https://settings.webex.com and select Webex Calling. 2
Hello, you have reached the food delivery services of X. I am currently speaking to a customer and will not be able to take your call now. If you want some urgent delivery of food items, you can call our other number Y and place your order. Otherwise, kindly leave your details like your name, contact number and your order details so that I can get back to you for confirmation. Thanks for your cooperation.
To activate the disabled menu, follow the same procedure described above and click Enable.
For many small businesses, the announcement will send the caller straight to a voicemail box. But larger organizations may decide to direct callers to a phone menu or forward the call to an external destination, depending on the situation. These options can include: Listing individual voicemail boxes for different departments or employees. Forwarding calls to a professional answering service. Giving callers an option to connect to an after hours or emergency support line. Directing calls to a personal cell phone. Presenting menu options for additional recordings about office locations, ongoing promotions, and other information.
In the side panel, under After Hours Auto Attendant click Menu. Edit a Greeting for After Hours Auto Attendant
To create or change outgoing voicemail messages for individual extensions or for a Ring Group (multiple extensions).
9. Hi, this is [your name], [your job title] at [your company]. I’m currently away from my desk, but please leave a message with your name, number, and reason for calling so I can get back to you in a timely manner. See Also: 50% of Business Owners Over 50 Back Trump's National Emergency Declaration
15. “Hello, you’ve reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, ‘achieve 40% growth through streamlining HR’] and are unable to take your call. Instead of putting you on hold and taking up your valuable time, please leave your name, company, and phone number and we’ll give you a call back ASAP. Thank you!”
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Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.