In previous blogs, I’ve mentioned the importance of making a good first impression on a potential client. Most of the time, the first contact will be over the telephone. Since we are often in session, it is very likely that the first time a client hears our voice is on our voicemail greeting. This is why a professional greeting is so important. Identify yourself because you need to reassure the client that they have called the correct number. Clients will be a lot less likely to leave a message if they wonder who will get it. Use a warm friendly voice to say something like, “You have reached xxxx, licensed mental health counselor.” Tell clients what to do if they are in crisis. Although it seems obvious to us, clients may not realize that it could be several hours until we can return their call. I suggest something like, “If you require immediate assistance, please dial 911 or go to your nearest emergency room.” Ask for what information you need. Yes, the obvious name and number, but if it would be helpful to get their insurance information, ask for that, too. Give clients an idea about when you’ll return their call. Common business practice is within 24 business hours. Any extra messages or information you’d like clients to know. For example, if you are no longer accepting a particular insurance plan, the end of your voicemail greeting is a great place to convey that information.
After-hours and Weekend Greetings . If your business closes after a certain time or on the weekends, and there is nobody to answer or assist your callers, create an after-hours automated attendant greeting. Tell your callers up front that the business is closed, and ask them to call back at the end.
.
Professional Voicemail Greetings for Business Cell Phone. If you use a separate cell phone number for business purposes, setting a voicemail greeting is vital, especially when you are off-duty. Take a look at some of the sample professional voicemail greetings to greet customers on your business cell phone: 1.
Click Add to add it to your audio library Click Use the Audio
37. You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you.
Marketing Messages (617) 527-3023 [email protected] Page 6 The application then asks the patient if he/she has less than 20 days of supplies for medical items used by diabetics - such as masks, filters, tubing and test strips - and gives him/her the ability to re-order.
6. Adele Sings Hello as an Outgoing Phone Message. A great way to incorporate a fun voicemail greeting in today’s age is re-writing the lyrics to a current billboard topping hit.
To receive text message notifications, select Notify me via text message when new voicemail messages are received.
Get a first class custom message for voice mail, on-hold announcements, after-hours greetings and more.
Print & CopyIcon/Action/Chevron-RightTech ServicesIcon/Action/Chevron-RightCoworking SpacesIcon/Action/Chevron-Right
Fill in our Free Demo form and we'll send over audio examples from your industry and a bespoke audio sample to share with your team. Get a Free Audio Sample
7. “Hi, this is [your name]. I’m either on a call or away from my desk. Please leave your name, number, and a brief message and I’ll get back to you. Thank you.”
Please leave your name, telephone number and a brief description of your service needs and we will get back to you as soon as possible. Please note that coverage cannot be bound, changed, or canceled via a voicemail message.
When choosing Always Forward or Selectively Forward, check the Send to Voicemail check box to forward all calls to an internal voicemail. The Send to Voicemail check box is disabled when an external number is entered.
Voicemail Greeting Example Script 3. “Hi, you’ve reached the voicemail box of (your name). I’m not available to answer the phone right now. My office hours are Monday to Friday, 9 AM to 5 PM. Please leave your name and phone number and I’ll get back to you soon. If your call is urgent, you can also reach the main office on 1234 5678.
If anything big changes- address, phone, etc.- make sure you correct your voicemail early on. Keep It Short; We know, we know. We just gave you all this information and we’re now telling you to ‘keep it short‘. But, a professional voicemail greeting (or any for that matter) shouldn’t go beyond 20-25 seconds.
Brother PrintersCanon PrintersEspon PrintersHP PrintersLexmark PrintersXerox Printers