Leave out excuses like “I’m probably with a client right now” or “I’m unable to answer the phone right now” – it’s obvious you can’t answer your phone if a caller is listening to your voicemail greeting!
Edit the Primary Phone Number and/or Extension. 5
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You may think your voicemail message is professional. But when you listen back it could sound rushed or shaky. Listen to it regularly to see if changes are needed.
Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.
A general voicemail greeting is what callers will be greeted with if you are unable to answer the phone at work. It is the everyday greeting, used as the default, unless you have set up a temporary greeting, such as an away message while you're on vacation, or a special message during a holiday.
Hello, this is (your name). I will be out of the office until (time and/or date). If you need to speak to someone immediately, during normal business hours, please PRESS "0." Otherwise, please leave your name, telephone number and a detailed message after the tone and I will call you when I return. Weekly updated greetings
Use these step-by-step instructions to set up your voicemail. And don't worry if you make a mistake — you'll always have the option of backing up and changing your response.
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You may not think it, but an auto-attendant is an important part of your business. It is typically the first point of contact with your customers, as they will call your main number with sales inquiries, troubleshooting questions, etc.
10. “Hey, this is [your name] at [X company]. Right now, I’m on vacation and won’t be back in the office until [month]! Please leave me your name, phone number, and the reason you are calling and I will get back to you then. If it’s urgent, you can email details at [company email] and one of our team members will reach out to you. Have a great day.” Yes, we all need a break from time to time. Let your caller know you’ll be back and ready to meet their needs after you’re back from vacation.Voicemail greetings for the customer service phone number
Due to the COVID-19 pandemic, [insert office name] continues to operate remotely during our regular business hours (8:30 a.m. to 4:30 p.m., Monday to Friday).
Create a general after-hours auto reply for customer messages that arrive in your main shared inbox. Depending on your SMS brand voice guide, this response can mimic a standard email response or sound a little more casual: Hello, you have reached Keller & Strachan Law Firm. Our hours of operation are Monday to Friday, from 9am to 5pm PST.
When recording your business voicemail greetings on your VoIP phone system, make sure to state the correct time when your callers can expect you to call back. If your call-back policy is within two hours or 24 hours, make sure to say the correct expected time so …
800-555-1212If this is an emergency, please call my answering service at 1-800-555-1212. The answering service is operational 24-hours a day, seven days a week. Alternatively, please leave a detailed message explaining the reason for your call after the sound of the beep and I will return your call as soon as possible. Thank you.
Obviously, I need to update it. And if you haven't changed your voicemail greeting in over a year, you're likely in the same boat.
8. General Purpose Holiday Hours Script. Thank you for calling [Company Name]. In observance of [holiday], our offices are currently closed. We’ll be back to normal operations on [date].
9. The Skill Demonstrator. You may decide to demonstrate your skills through the voicemail message you leave your prospects. This works perfectly if you deal with selling your skills and expertise to your customers.