Assign different functions to each keypad number. These settings direct your customers where they need to go when they enter a specific number on their phone.
Constantly receive in options the contributors who will be listening to your skilled voicemail greetings. What form of tone and data resonates with them?
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28. Hey, there. You’ve reached [your name]. Please leave me a brief message about the reason you are calling and your contact information. I will call you right back at the earliest opportunity. Have a nice day!
But professionalism also means paying attention to detail. Imagine if you were to leave a voicemail without mentioning any of the following: • Your full name. • Name of the recipient, if important. • Your company name. • What it’s regarding. • Phone number for the call back. • Brief message.
Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me. Please leave your name and number and let me know how I could be of service to you. I’ll return your call on the next business day. Thank you!
35. Hello, we’re wishing you all a happy [X holiday]. Our office is currently closed so our employees can celebrate with their loved ones. Please leave your name, number, and reason for calling and a member of our team will return your call when we reopen on [X date].
4. Waiting Message. What callers hear when they enter the waiting queue. Sample Scripts: “All of our agents are currently busy. Please hold and we will answer your call as soon as possible.”
Hello. You’ve reached the establishment of Binder and Binder Law Offices in West Chapel. We regret we are not here to answer your call. However, your call is important to us, so please leave your contact information and a brief message at the tone, and we’ll get back to you shortly. It’s been a pleasure receiving your call.
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After-hours Example Script. Hi, this is [YOUR NAME] from [COMPANY NAME]. It looks like you’ve made a call after our business hours, which are 8:00 a.m. to 5:00 p.m., Monday through Friday. If you need immediate assistance, please dial our customer support center at [PHONE NUMBER and EXTENSION].
37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.
On the Greeting page, under both the Business Hours and After Hours tabs, choose whether you want to use the default greeting, upload an audio recording, or record your own greeting. Click Next. 8
-(Very long pause) Wait! Please don’t hang up! I want to hear what you have to say.
Repeat the steps above (from IVR button setup) to setup any additional standard queues (no mobile overflow).
12.) Bienvenue chez JohnDoe. Vous pouvez nous joindre du lundi au vendredi de 8h à 12h30 et de 13 heures à 16h30. Nous ne pouvons pas prendre votre appel pour le moment. Laissez un message avec votre nom et votre numéro de téléphone et nous vous rappellerons dès que possible. En cas d'urgence, vous pouvez nous joindre sur le numéro 0821 91039- 1211. Merci beaucoup.
25. Howdy, you’ve reached [your name], [job title] at [business name]. I’m sorry to receive omitted your name. Please toddle away your title, contact data, and explanation for calling so I will receive aid to you promptly.
You have reached (your business name). We may be on the line with another caller at the moment or away from our desk. Please leave your name, phone number, and a brief message and we'll return your call promptly