To specify the Auto Attendant activity periods or schedule, you will need to create Auto Attendant menus. They can have different greetings and different users/hunt groups/other objects assigned to phone keys.
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8. The Professional Script. Some prospects need you to sound professional. All they want is a straightforward solution to their pain points.
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Keep it short and sweet so that the caller can quickly leave their message and move on with their day.
You have stated your calls-to-action. Now you have to make sure they know the process to follow. If you want your customers to leave their voicemail messages, you have to tell them from the start, “Kindly leave your name, purpose of your call, and how to contact you.”
To set up the Auto Attendant business hours schedule, navigate to HostPilot > Services > Unite > Auto Attendant and click on the Auto Attendant Name > create Business Hours. Name of the menu Schedule (Weekdays/Custom/24x7) Menu options (Create a new menu or Link to an existing menu) Click Next Configure menu options Make a brand new menu with blank routing options (Create new menu and choose Default menu from the drop-down list). Make a brand new menu with the routing options of an existing menu pre-populated in it (Create new menu and choose any other existing menu from the drop-down list). Make a brand new menu that is linked to an existing menu (Link to an existing menu).
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8. The Professional Script. Some prospects need you to sound professional. All they want is a straightforward solution to their pain points.
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For example, some companies may give each employee their personal phone number and voice mail, which means you should make your message more personal and individual. However, some organizations only have one phone number and an inbox that includes all messages, no matter the department.
Professional Phone Greetings can be used for any company type and industry, from automotive and financial to real estate. $50 for each additional 75 words thereafter $50 for the first 75 words and $25 for every 75 words thereafter
The general greeting is used on a daily basis for everyday missed calls while the phone is unattended. This greeting is generally played for people calling from outside of the company. “You have reached (company), where (slogan).
The voicemail greeting is an important element of your business’ phone system because it is often the first impression of your business that customers will have. Creating a really good voicemail greeting is a unique opportunity that you can use to impress customers by putting your best face on, while increasing the chances that you’ll retain their business in those times when you can’t
You can have several multi-level Auto Attendants with different local and/or toll-free numbers assigned.
Hello. You’ve reached the offices of [Business Name]. At present, our office is closed for repairs. However, you may reach us at our temporary location, at 555-555-3432. There, we will be able to pick up your call, 9 to 5, Monday through Friday. Thank you.
Our blog is authored by Dr. Barbara LoFrisco, a Tampa, FL-based licensed mental health counselor, licensed marriage and family therapist, and certified sex therapist.