Note: if your Auto Attendant menu has options to redirect callers to a particular user or Hunt Group, you need to assign phone number and extension to the user or create the Hunt Group before setting the Auto Attendant option. Read the Knowledge Base articles on How Do I Create And Manage Intermedia Unite Users? and Managing Hunt Groups on Intermedia Unite
In the side panel, under After Hours Auto Attendant click Menu. Edit a Greeting for After Hours Auto Attendant
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Unexpected crises like COVID-19 can occur at any time. Here are a few example business voicemail scripts you can adapt for those unanticipated events. It’s important to incorporate key information that your clients need to know. You should also add a human touch by expressing your goodwill for them and their families.
Don't lose customers after hours. Here are some best practices and sample scripts for professional auto attendant and voicemail phone greetings.
Here are some examples of voicemail greetings for your direct business line that are both personal and professional. Enjoy!
Add Alternate Numbers using the search function. 6 Configure Call Forwarding for Auto Attendants
Website: https://www.slybroadcast.com/blog/how-to-leave-a-professional-voicemail.php
Press the Program ButtonScroll to Phone Setup and press Enter (it’s the center navigation button)Scroll up to VoiceMail Setup and press EnterScroll up or down to access individual settings
For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.
If you've forgotten your retrieval number, call 800-244-1111 to get it. Alternately, the number was included in the welcome letter you received when you signed up for voicemail service.
Each of the Button fields corresponds to a number on the caller's phone keypad. In this example, we're using Button 1 for sales ("Press 1 for sales"). For the key that corresponds to your IVR announcement, from the dropdown select Time Switches, then New Time Switch. If you would like to always route to a queue, instead of a time switch, select Queues, then New Queue and skip to Queue Setup below.
Hello! Thanks for calling [LinkedPhone’s Customer Success Team]. We are currently helping other customers achieve their goals and want to do the same for you! Please leave a message with your name, number, and a brief description of how we can serve you. We promise to return your call [before close of business today]. In the interim, you can also check out our website at [linkedphone.com] for helpful answers to our most common requests. Thank you.
20. "Hey there, this is [your name] from [your company]. I'm out of the office until [date]. In the meantime, please direct your inquiries to [coworker's name] at [email address]. They can also be reached at [phone number]. Thank you."
Your voicemail greeting is the message your callers hear when they reach your voicemail. There are two types of voicemail greetings - Busy and No Answer. The Busy greeting is played when you are on another call and do not have call waiting, and the No Answer greeting is played when you do not answer the call.
View or edit the Time Zone from the Time Zone drop-down.
10. Learn More Promotional Campaign Script. You’ve reached [Company Name]. If you’re calling about our current promotion regarding free oil changes for life, please press one.
25. Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.