A separate greeting can be created for after hours, and typically includes additional options for customers, or at minimum, informs them that your office is closed. In these greetings, it’s beneficial to inform your caller of your regular business hours, as well as provide them with a link for technical support, or additional contact method (if applicable).
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To recover a deleted message, tap Deleted Messages, tap the message, then tap Undelete.
With the increasing number of businesses engaged in fraudulent activity and personal identity theft, it is no wonder why people are too concerned about who they are dealing business with. There are a lot of things that you can possible do in order to project the perfect image your company needs. From having a professionally looking website up to an appealing office in a great location, the companies that consider growing the client base seriously will do anything they can. But there’s one thing they often miss or really don’t consider: A professionally sounding voicemail greeting.
In the side panel, under Business Hours Auto Attendant click Schedule.
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The insurance agent is quite polite in his approach towards his clients. He is also eager in extending his help to the client.
If the call is after hours, then it must REALLY be an emergency (C-level or high level manager) so one of us will answer. Anything else goes to the help desk. If you designate a phone number for anything other than an emergency, then 9 times out of 10 people will call you for piddly little stuff that they could just send to help desk.
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2. General Voicemail Forwarding. Thank you for calling [Company Name]. We’re sorry—it seems you’ve called outside of our regular business hours, which are 8:00 a.m.
Note: if you decide to delete a menu with another menu linked to it, the linked menu will still remain active during the specified hours.
1. Select the fixed key with the envelope graphic, or dial the phone’s phone number.
25. "Hello! Thanks for reaching out to [company]. We're closed today for the holiday, and will reopen tomorrow. If you leave your name, number, and a brief message, we'll give you a call when we're back in the office. Thanks again, and have a great day."
Greetings can be recorded by dialing the Voice Portal (pressing the message button on your IP phone) and entering the Voice Portal password. 7
If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, you should update your after hours announcement to avoid confusion.