Summer is fast approaching, bringing with it vacations and the tedious task of recording (and writing) “out of office” voice messages. Don’t go off-the-cuff. It’s easy to overlook important information your caller will want to have, and tempting to say more than you need to say.
You can record a personal greeting, or you can use one of the pre-recorded CenturyLink greetings. Follow the system prompts to select your greeting:
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Share with your caller when they can expect a callback. If you return calls within 24 hours, let them know. Give them an estimate of when they can expect your call.
While a short recording may not seem like a place to win new business, the professionalism, courtesy, and clearness that you convey in your greeting will leave a favorable impression in a customer's mind.
22. Hello, this is [your name]. I’m currently away from my phone. I return calls on Tuesday and Friday at 10 a.m. Please leave a detailed message including your name and a callback number and I’ll get back to you as soon as I can.
After-hours and Weekend Greetings . If your business closes after a certain time or on the weekends, and there is nobody to answer or assist your callers, create an after-hours automated attendant greeting. Tell your callers up front that the business is closed, and ask them to call back at the end.
An auto attendant can be as simple as having a voicemail recording that . 4 Tips for After-Hours Business Voicemail and Auto Attendant Greetings Most businesses have their phone system configured to automatically play a There is no one, perfect after-hours voicemail greeting template for every business..
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3.) Herzlich willkommen bei Mustermann GmbH. Momentan können wir Ihren Anruf leider nicht persönlich entgegennehmen, oder Ihr Anruf erreicht uns außerhalb der Geschäftszeiten. Bitte hinterlassen Sie uns eine Nachricht mit Ihrem Namen und Rufnummer - Wir rufen Sie dann schnellstmöglich zurück. Vielen Dank und auf Wiederhören.
Like this blog? You may be interested in our blog on integrated telephone system features.
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
While deciding on a greeting remember that while it is important to be friendly, do not try to be cute or overtly sweet. It is not necessary to state the obvious details. It may be a good idea to change your voicemail message as often as possible. Also if you are recording a message for a business organization, it is important to let the caller know how to skip the message that is playing. If it is possible then giving an alternate number where the caller can reach you is always a great idea. Given later in this article are some examples.
Let callers know that your business is closed but their call is still important. With after hours business voicemail greetings, you can give them emergency options or a commitment to call them back by allowing callers to leave a voicemail for an employee or department.
39. Thank you for calling. I apologize for missing your call. I’m busy right now, but if you leave your name, number and message, I will return your call as soon as possible.
6. Access your greeting or recorded name settings. Next, press the key on the dial pad that corresponds to options for your greeting or recorded name. In this case, it's 3.