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While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.

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Create professional phone greetings for specific events and holidays to keep customers excited and connected with your business. Provide holiday promotions or advertisements to build customer loyalty, or simply let the caller know your business is closed in observance of a holiday.
To finish configuring the ring group, click the + button for Agents, once for each external number you wish to call. For example, if you have 2 support mobiles, click this 2 times. .

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Optional greetings are greetings that can be activated and will be played for callers depending on certain rules, specifically whether the call is received during or outside of business hours, whether the caller is external/internal, and whether your line is busy or no answer.
Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.

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10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.
Assign the number you want to forward calls to. If you have chosen Always Forward Calls, click Save.

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49. Howdy, you’ve reached the client carrier team for [X company]. Our representatives are at this time unavailable, but within the event you allow your title and a callback quantity, any individual will receive aid to you rapidly.

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Thank you for calling [LinkedPhone]. Due to the current pandemic, our team members are working remotely and are available [Monday through Friday from 9am to 7pm Eastern Standard Time]. Please leave a message with your name, number, and how we can serve you. We will respond as promptly as possible. Thank you for your patience during this unprecedented time. Let’s get through this together. Stay safe and well.

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    -Hi, this is ______. I’m sorry I can’t answer the phone right now. Leave a message, and then wait by your phone until I call you back.

    5.) Welcome to John Doe. Personally you can reach us Monday to Friday from 7am to 6pm and Saturdays from 10am to 1pm. If you want to place an order or have a question, then please leave your name, customer and phone number. We will call you back as soon as possible. You can always send an email to [email protected]. Many thanks for your call - good bye.
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    Answer incoming calls during normal hours with a custom phone greeting specific to your business with routing options to particular departments or employees, or just give callers the information they need.

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    35. Howdy, we’re wishing you all a cheerful [X holiday]. Our situation of job is at this time closed so our workers can celebrate with their relations. Please toddle away your title, quantity, and explanation for calling and a member of our team will return your name after we reopen on [X date].

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    Business voicemail greetings are rarely thought of as a prime way to connect with customers. But just because you're not available doesn't mean you can't make a positive impression on your customers when they reach your voicemail box.

    When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
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    Website: https://www.thebalancesmb.com/professional-automated-attendant-scripts-2533702

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    As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.

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20. "Hey there, this is [your name] from [your company]. I'm out of the office until [date]. In the meantime, please direct your inquiries to [coworker's name] at [email address]. They can also be reached at [phone number]. Thank you."

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5. A professional after-hours voicemail script example: “Hello. You have reached ABC Company. We can’t answer the phone right now, but if you leave us a message with your name and phone number, a member of our team will return your call as soon as possible. Thank you.”

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You will be returned to the Time Switch configuration. For your closed event, click Select Destination, then Voice Mailboxes. If you wish, you can re-use the one previously created, or alternatively you can create a new mailbox for after hours calls, in case you wish to have a different mobile number or email address for the receipt of voicemail. If creating a new one, please repeat the New Voice Mailbox step above, using the appropriate details.

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