As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them?
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A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
7. “Hi, this is [your name]. I’m either on a call or away from my desk. Please leave your name, number, and a brief message and I’ll get back to you. Thank you.”
22. Howdy, right here’s [your name]. I’m at this time away from my phone. I return calls on Tuesday and Friday at 10 a.m. Please toddle away a detailed message including your title and a callback quantity and I’ll receive aid to you as rapidly as I will.
It’s a good practice for each of your team members to have their own personal business phone numbers. There are many reasons why they shouldn’t use their personal cell phone number for business, so you’ll want to give them their own phone number through your VoIP provider or phone system.
Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
Professional Voicemail Greetings for Work. 01 Hello this is [your name], I’m either on another call or away from my desk. Please leave your details, along with a short message and I’ll get back to you. This is created by individual staff for their specific number or extensions.
For the safety of our team and our customers during the pandemic, [LinkedPhone] is currently closed until further notice. We are grateful for your ongoing support and patience during this time and we look forward to reconnecting with you as soon as possible. Please visit our website or social media channels for updates. Stay safe and healthy.
2. Basic Customer Inquiry. Thank you for calling [Company Name]. If you know your party’s extension, please dial it at any time. To reach our company directory, press 1.
Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:
Voicemail Greeting Example Script 3. “Hi, you’ve reached the voicemail box of (your name). I’m not available to answer the phone right now. My office hours are Monday to Friday, 9 AM to 5 PM. Please leave your name and phone number and I’ll get back to you soon. If your call is urgent, you can also reach the main office on 1234 5678.
This is how easy it is to lose a potential new customer when they’re deprived of basic information. This is a problem that all businesses have to deal with as everybody has to close. A professionally recorded Out of Hours telephone message can change all of this for you.
From the Calling User Portal, click Voicemail. 3 4
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.