The Events feature allows creating pre-planned events that override the usual schedule. These menus do not repeat weekly. Instead, they reoccur on the monthly/yearly basis.
Each menu has a list of customizable options that can transfer callers further either to another account object (e.g. user's voicemail, hunt group, dial by name directory, etc.) or to a sub-menu. To configure it navigate to HostPilot > Services > Unite > Auto Attendant > Auto Attendant Name > Business Hours > Business hours Menu in question > Not set up button next to the option you wish to manage. Click on a number key and choose an option for it. Repeat this for each key you want to use as an option in the Business hours. There are several actions that can be set up for a button: Make sure you are on the Business Hours tab and navigate to the menu tree number to enable/disable the Dial By Extension. Choose the routing: Route to User: when selected, a drop-down is displayed to the right that lists all users who have an extension/phone number assigned. Select user to redirect the call to when a caller presses the corresponding key. Note: this option is not available if you do not have any users with extensions. Dial By Name Directory: enables the options of Dial by name. After the Dial By Name Directory is enabled, make sure your greeting gives the caller instructions for which number to press to get to the Dial By Name option. When the callers press the assigned Dial by Name option, they will hear the following recording:
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See, how the VPN service provider offers multiple options for the callers to fulfill their needs. Those seeking immediate solutions can go for the live chat, and those with less pressing issues can wait or choose to be called back.
You have reached (your business name). We may be on the line with another caller at the moment or away from our desk. Please leave your name, phone number, and a brief message and we'll return your call promptly
If anything big changes- address, phone, etc.- make sure you correct your voicemail early on. Keep It Short; We know, we know. We just gave you all this information and we’re now telling you to ‘keep it short‘. But, a professional voicemail greeting (or any for that matter) shouldn’t go beyond 20-25 seconds.
Don’t forget to change your cell phone voicemail if you decide to use call-forwarding, and consider updating the phone number in your email signature while working remotely.
An extended absence greeting is useful to notify callers when you are on vacation or a long period of leave.
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
15 Out of Office Messages for Professionals. February 26, 2021. Out of office messages are automatic email replies, or autoresponder email messages, that go out to colleagues, customers and clients when you are away from work. They let others know you are unavailable for contact and when they can expect a response to their emails.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
2. General Voicemail Forwarding. Thank you for calling [Company Name]. We’re sorry—it seems you’ve called outside of our regular business hours, which are 8:00 a.m.
Voicemail Service Local Voicemail Service Toll Free Voicemail Announcement Only Line Read My Voicemail Question & Answer Line Automated Order-Taking
You’ve reached [LinkedPhone – Where Freedom Rings]. We are currently off-duty. Our business hours are [Monday through Saturday, 9am to 7pm Eastern Standard Time]. Please leave your name, number, and the reason for your call and we’ll get back to you on the next business day. Thank you.
Hi, you have reached Angela, Senior Recruitment Specialist. If you are calling to inquire about the status of your application, you can access that information by logging into your account on our online portal, where you applied. Due to the high volume of applications we receive, it is not possible to respond directly to all applicants, only to those whose candidacy is being pursued. For additional information on our recruitment process and what you can expect, please review the FAQ page on our website. If you need immediate assistance, please call back and dial extension 6 for the Human Resources receptionist, or you can leave a message, and I will return your call. Thank you.
4. Howdy, right here’s [your name]. I’m unable to expend your name true now but toddle away your title and quantity, and I’ll receive aid to you as rapidly as that you just can be ready to assume.
When you are finished listening to the voicemails, hang up the phone.You may now log into your Voicemails Forever account manager with your PIN and Password to access, play, download, and share your saved voicemails. Home Voicemail Express Voicemail Valet Customers Help Privacy Policy Terms of Sale Blog Stories How to Questions? 1-877-673-8292 [email protected]
Doing this gives your prospects the assurity that you will follow up with them which makes them drop in their contact details for you to reach out to them.