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After-hours Example Script. Hi, this is [YOUR NAME] from [COMPANY NAME]. It looks like you’ve made a call after our business hours, which are 8:00 a.m. to 5:00 p.m., Monday through Friday. If you need immediate assistance, please dial our customer support center at [PHONE NUMBER and EXTENSION].

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Thank you for calling ______. We are currently closed. Our regular business hours are Monday through Friday from 9am – 5pm Pacific Standard Time.
The next key element is giving a short reason or apology for being unable to take the call. Make sure to say something quick and concise like: “We are sorry to miss your call, but we are assisting others or away from our desk.” .

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Written by Aja Frost @ajavuu
Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.

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Due to the COVID-19 pandemic, [insert office name] continues to operate remotely during our regular business hours (8:30 a.m. to 4:30 p.m., Monday to Friday).
The look of the schedule will differ depending on what menus are enabled and what is their priority. You can also switch in between 12 and 24 hours view.

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Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.

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– Thanks for calling. This is (name). Today is a Friday and I am working from our corporate office. If you need to reach me immediately, please call (number). Otherwise, please leave me a message and I’ll return your call as soon as possible.

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    If you need a line for school closings, sports practice announcements or other informational messages…
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    -Hey! Sorry I missed your call. If you’re a telemarketer, then I’m definitely not sorry. If you’re not a telemarketer, then I’ll return your call as soon as possible.
    31. Hi, this is [your name] at [your company]. If you are calling for [include reason] please visit our [website, social media handle, etc.], contact [name and title of colleague and phone number] or send me an email at [insert email address]. For other inquiries, leave a brief message and your name and number and I will call you back by [timeframe].

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    For a downloadable Quick Reference Guide to the voicemail phone menu, click here.

    On another phone: Dial your own mobile number, press * or # (depending on your carrier) to bypass your greeting, then enter your voicemail password.
    Let callers know that your business is closed but their call is still important. With after hours business voicemail greetings, you can give them emergency options or a commitment to call them back by allowing callers to leave a voicemail for an employee or department.

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    State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.

    50. Hi, this is the customer service center at [X company]. We’re sorry to have missed your call. Leave your name and number and the next available representative will call you back to assist you. Things to Include in a Voicemail Message Get the Caller to Leave Their Name and Phone Number
    7. Direct Customers to Your Account Login Page. Thank you for calling [Company Name]. Our offices are currently closed for the day. Standard office hours are Monday to Friday, 8 AM to 8 PM Eastern Time.

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47. Hi, this is [name], [company]’s [job title]. I’m happy to help you with [task], but I’m currently away from my phone. Leave a quick message and I’ll return your call as soon as I can. Thanks!

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To receive email notifications, select Notify me via email when new voicemail messages are received. 7

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To help you build a stronger customer-business relationship, here are the top 50 creative Voicemail greetings for your professional business. Short and Creative Voicemail Greetings for Professional Businesses. 1. Hi this is [your name], I’m either away from my desk or on the phone, please leave your name and number along with a short message

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Make sure to keep your voicemail greeting fresh and new. In fact, updating your voicemail regularly will ensure that people actually listen to your message. Anytime you are on vacation, at a conference or other industry-related event, change your greeting to reflect where you are at.

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