For many, a voicemail greeting is the first impression a customer gets for a business. You need to make sure your company’s message matches your company’s image, so putting some thought and effort into your voicemail greeting is imperative. Wondering what it takes to come up with a proper business voicemail greeting? Here are 8 keys to creating the perfect voicemail recording. Click To Tweet
IVR (optional) > Phone Rings > If the employee does not pick up > Your professional voicemail greeting (opportunity to cross-sell or tell them to drop their message). “Your professional voicemail greeting message matters.” Scenarios where customers get directed to voicemail. 1. When the executive is busy on another call. 2.
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You have reached (your business name). We may be on the line with another caller at the moment or away from our desk. Please leave your name, phone number, and a brief message and we'll return your call promptly
If you’re going to start with a common statement such as ‘Your call is important to us’ and the other statements you have heard, your prospects are going to walk away.
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The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details. The information in your after hours greeting should remain concise and essential to the caller's needs.
4. You have reached [your business]. All of our sales representatives are busy serving other customers but we would like to return your call as soon as possible. For current pricing information or to check the status of your order, please visit us on the web at [your website]. Otherwise, please leave us a message with your name and number after the tone. If you would like to return to the previous menu, press the [key to main menu].
To set up the Auto Attendant business hours schedule, navigate to HostPilot > Services > Unite > Auto Attendant and click on the Auto Attendant Name > create Business Hours. Name of the menu Schedule (Weekdays/Custom/24x7) Menu options (Create a new menu or Link to an existing menu) Click Next Configure menu options Make a brand new menu with blank routing options (Create new menu and choose Default menu from the drop-down list). Make a brand new menu with the routing options of an existing menu pre-populated in it (Create new menu and choose any other existing menu from the drop-down list). Make a brand new menu that is linked to an existing menu (Link to an existing menu).
Click on Audio Library Click Add Audio Speak into your mic to get level then click Next
8. Advertise Holiday Sales. Thank you for calling [Company Name]. To celebrate the holiday season, we are offering limited-time discounts on all purchases.
-Hello. All of our operators are busy right now, but if you’ll leave your name, telephone number, a brief message, and the time you called, we’ll get back to you as soon as possible. Thank you and have a pleasant day.
Call 800-201-4099. A representative will ask you a series of questions to verify your identity, and then will reset your PIN for you.
You can use an existing business hours and holiday schedule to configure the time/days your auto attendant is operational and non-operational, or create a new schedule when you create an auto attendant. To configure your business hours and holiday schedules in advance of creating an auto attendant, see Create and Configure a Schedule in Cisco Webex Control Hub for more information.
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Log into the system:Using your UB phone:Press the line keyPress the Messages buttonEnter your UB phone PIN
12. Howdy, right here’s [your name]. I’m away from my phone for the time being, but toddle away a message after the tone so I will receive aid in contact later today.
Create a new menu option allows you to create a new menu from scratch or to auto-populate the settings, including greetings, from an existing menu (just choose the preferred option from the drop-down menu).