Create a general after-hours auto reply for customer messages that arrive in your main shared inbox. Depending on your SMS brand voice guide, this response can mimic a standard email response or sound a little more casual: Hello, you have reached Keller & Strachan Law Firm. Our hours of operation are Monday to Friday, from 9am to 5pm PST.
You can choose where you would like to store your voicemail and fax messages—in the Calling User Portal or to a specified email address as a .tiff file. 1
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Q & A Voicemail provides an easy way to automatically pre-screen applicants for job..
By presenting a clear, welcoming message containing relevant information about your business, you are showing callers that you value their time. If your recording is vague, confusing, or drags on, customers will lose interest and hang up the phone instead of leaving a voicemail message.
9. Howdy, right here’s [your name], [your job title] at [your company]. I’m at this time away from my desk, but please toddle away a message with your title, quantity, and explanation for calling so I will receive aid to you in a timely plot.
Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.
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8. General Purpose Holiday Hours Script. Thank you for calling [Company Name]. In observance of [holiday], our offices are currently closed. We’ll be back to normal operations on [date].
Hello. You have reached [Insert employee name here] in the [Insert department name here] office at UNI. I will be out of the office from [insert day of the week, month, date] through [insert day of the week, month, date]. Please leave a message and I will return your call on [insert day of the week, month, date]. If you require assistance prior to [month, date], hang up and dial our main departmental number at 273-[insert phone number here]. The main departmental voice mail will be checked daily on Dec. 28, 29, 30 and 31. Return calls will be made if an immediate response is needed.
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5. Immediate Customer Support. Thank you for calling [Company Name]. Our office is currently closed. Business hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday.
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
You have reached the office of [Business Name]. All of our representatives are currently busy. However, if you choose to do so, you may leave a brief message, including your name, number, or email, and we’ll be sure to get back to you as soon as possible. Thank you for calling [Business Name].
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
I am currently away from the office and will return on
You've reached Sierra Moon Surf Shop. We are currently closed until March 3rd. Please check our website for merchandise updates.