After-hours and Weekend Greetings . If your business closes after a certain time or on the weekends, and there is nobody to answer or assist your callers, create an after-hours automated attendant greeting. Tell your callers up front that the business is closed, and ask them to call back at the end.
Hello! You’ve reached [LinkedPhone’s Tech Support Team]. We are currently closed but we’re always eager to help. Our regular business hours are from [9am to 7pm Easter Standard Time, 7 days a week]. Please include your name, number, and a short description of the issue you’re experiencing. We promise to return your call by the end of the next business day. [If this is an urgent matter, press ‘0’ to be connected with our VIP support team]. Thank you.
.
4. Funny Voicemail Greetings. Hi, you’ve reached [your name] at [X company]. We are busy trying to save the world by [what your company does best]. If you want to learn more about how we do it, please leave us your name and phone number, and we will get back to you as soon as our mission is complete— which should be fairly soon.
42. Howdy, you’ve reached [X company]. Our team is at this time out of the situation of job or helping other prospects. Flow away your title, quantity, and a short message so we can grunt your name to the upright team member after we return.
A busy greeting should tell callers that your phone lines are currently in use. You can direct people to wait on hold or leave a message. For example, “Hello, you’ve reached [company name]. Our representatives are currently helping other customers. Please stay on the line to speak with the next available team member, or press one to leave a message and we’ll call you back.”
Icon/Social/Facebook-CircleIcon/Social/Twitter-CircleIcon/Social/Pinterest-CircleIcon/Social/Instagram-CircleIcon/Social/Youtube-CircleIcon/Social/Linkedin-Circle
Very professional business. The quality of the work they delivered is very good and the turn around time is very quick as well. Would recommend them.
– Thank you for calling (name of the company). If you know the extension number of the person you are trying to reach, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 8 to access our fax on-demand system. Press 9 for a company directory, or press 0 for the operator.
6. Full Waiting Queue Message. What the caller hears when the waiting queue is full. Sample Scripts: “We are currently experiencing high call volume. Please leave a message with your name and phone number and we will return your call as soon as possible.”
28. Howdy, you’ve reached [your name]. I will’t technique to the phone true now, potentially because I’ve correct stepped away from my desk, but presumably because I’m trapped below one thing heavy. Flow away a message and I’ll name you aid within one trade day — and if I don’t, please ship aid.
If done tastefully, you can promote your products or services on your voicemail greeting without sounding pushy. In fact, it’s a great way to keep customers up-to-date on company events, sales, and other news. Be sure to keep it short and have fun with it.
5. A professional after-hours voicemail script example: “Hello. You have reached ABC Company. We can’t answer the phone right now, but if you leave us a message with your name and phone number, a member of our team will return your call as soon as possible. Thank you.”
With all of these things to think about for a short 20-second voicemail, you might be feeling a little bit overwhelmed. We promise it’s actually is much simpler than it sounds.
Here are some great examples of professional voicemail greetings that you can use in your business!
If you will have agents in multiple queues, and would like them to be able to identify which queue the call is coming from, you can set Caller ID Prefix to a short text string which will show on the receiving handset as part of the Caller ID. For example, if this is set to SUP and a call is received from 0712345678, the handset's caller ID will show SUP 0712345678. In the Queue Timeout field, select the maximum amount of time a caller can be in the queue before they are sent to the mobile overflow.
15. Howdy, you’ve called [X Business Name]. We are at this time closed. Our opening hours are [State opening hours]. Please consult with our firm internet attach at [company website URL], or email us at [X email address]. Whilst you’d admire a callback, please toddle away your title and receive in contact with quantity, and our team will receive in contact with you within 24 hours.
For Forward To, select at least one option from Default Phone Number or add a Different Phone Number. 11