Note: if you decide to delete a menu with another menu linked to it, the linked menu will still remain active during the specified hours.
4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.
.
Hello, you have reached X (service provider). Unfortunately, all our agents are engaged in talking to other customers. You can stay online or to resolve something urgent, try our live chat service. You also have the option of leaving your name, ID and number and our agents will revert to you at the earliest.
8. Outside Business Hours. What the caller hears when they call your company outside of business hours. Sample Scripts: “Thank you for calling [company name].
Thank you for calling ________. Para espanol, oprima dos. Appuyez sur trois pour le francias.
-(Very long pause) Wait! Please don’t hang up! I want to hear what you have to say.
3. Business Voicemail Greetings. Hello, you've reached the Sales Department at [X company]. We can't take your call right now, but please leave your name, contact information, and the reason for reaching out, and one of our team members will be in touch within 24 hours.
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Obviously, I need to update it. And if you haven't changed your voicemail greeting in over a year, you're likely in the same boat.
13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.
Auto-attendants with a customized holiday greeting can be a festive way to mark the occasion. If you have a retail business, create a holiday greeting to inform customers of any limited-time sales you are offering. If your office is closed for the holiday, be sure you state this in your message.
Business voicemail greetings are likely to vary by company. Consider these specifics to create a professional voicemail greeting that works for your needs.
You have reached the mailbox of the Claims Department. We are sorry that we are unable to take your call at this time, but please leave a detailed message and we will get back to you as soon as possible. We look forward to serving you. Thank you.
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Provide your time switch a memorable name, for example "Sales Hours", then select the timezone this will apply to. For the first rule, select the days of the week and the time at which your office opens. In this example, we'll be setting Monday - Friday, 9AM - 5PM.
The attendant menu for your main contact number may be the first form of contact that a customer has with your business. Make sure your greeting is clearly articulated. Provide an option to speak with an operator if the caller has a question that is not addressed by the menu options.
Call 800-244-1111, and a representative will verify your identity and reset your PIN for you.