Pepperdine's unified messaging system, Unity, is provided for employees of the University. This message system allows employees to access voicemail messages through both the telephone and email. Students who wish to have a voicemail must complete a voicemail request form at OneStop.
All voicemail greetings should include the following information: o Department/Office hours of operation o Options for caller (e.g., leave a message, website address, information about important services available after normal business hours); o An alternative number where someone can assist until you return.
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Provide a Description for this mailbox, for example "SalesVM". If you wish to customise the greeting customers hear, select the Greeting dropdown. You can either select an existing audio file on your PBX, choose a file from your computer (New Sound (Upload)), or use your phone handset to record a voicemail greeting (New Sound (Record)). This is useful if you would like to replace the default unavailable message with a personalised greeting, for example "Thank you for calling the T-Shirt company. We're all on the phone, but please leave a message and we'll get back to you promptly".
The general greeting is used on a daily basis for everyday missed calls while the phone is unattended. This greeting is generally played for people calling from outside of the company. “You have reached (company), where (slogan).
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For the Sales and Accounts queues, it will check if the business is open and, if it is, send callers to a queue, if not it will direct them to voicemail.
“Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say. Please leave your full name, contact details and reason for reaching out, and one of our staff members will get in touch with you within 24 hours. Thanks!”
For the first agent, select the dropdown and choose External Numbers then New External Number
Website: https://www.dentaltown.com/blog/post/5862/tips-for-the-perfect-dental-practice-voicemail-message
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Voicemail greetings can include any information you’d wish to convey, such as special sales, bargains, alternate phone numbers to use, or your company’s normal working hours.
Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
Enable the message waiting indicator for your desk phone by checking the box next to Use phone message waiting indicator. 6 Enable Voicemail Notifications 5
@pleonasm - I think it's fine to be a bit creative with your phone message as long as you change it every couple of weeks. I have a friend who always has something quirky on her voicemail and I sometimes make her hang up and not answer so I can hear the new one! pleonasm February 1, 2014
4. Vacation Day Voicemail Greeting. If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it.
For Calls To, select a number or alternative number from the drop-down so that calls are forwarded when a call is received to this number in your organization that you define. 13