1. Welcome & Main Menu. Hello, and thank you for calling [Company Name], [insert company’s mission statement or slogan]. We are located at [address].
8x8 & COVID-19: Protecting Our Business and YoursContact Center Inbound Calling Performance Issues
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4. Emergency Services or Medical Office Script. Thank you for calling [Company Name]. If this is a medical emergency, please hang up and dial 911.
43. Hello, this is [X company]. We’re not able to take your call at the moment, but please leave a brief message so we can get back to you shortly.
5.( مرحبا بكم في .John Doe شخصيا يمكنكم الوصول إلينا من الاثنين إلى الجمعة 07:00 حتي 06:00 والسبت 10:00 حتي 01:00. إذا كنتم تريدون أن تضعوا طلبا أو لديكم سؤال، يرجى ترك الاسم ورقم الهاتف. سوف نتصل بكم مرة أخرى في أقرب وقت ممكن. يمكنكم دائما إرسال رسالة بريد إلكتروني إلى [email protected]. شكرا جزيلا لاتصالكم - وداعا.
10. Keep It Upbeat. We’ve already got you smiling while you record your greeting, so now let’s talk about your wording. Avoiding negative words like sorry, unfortunately, and can’t goes a long away in making your voicemail a positive experience overall.
Here are a few sample voice mail greetings: External. Hello, this is (your name ). I'm in today but unable to take your call now. But if you leave your name, number and a detailed message after the tone, I'll return your call as soon as possible. If you require personal assistance during regular business hours, please press 0. Thank you.
Setting up voicemail includes the following steps: Creating a voicemail greeting. Setting voicemail options on the main extension that you want to use for your Phone.com number. See Setting Up Voicemail on Your Extensions below to do this. Setting a call handling rule on your Phone.com number to forward unanswered calls to voicemail.
When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.
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Assign different functions to each keypad number. These settings direct your customers where they need to go when they enter a specific number on their phone.
If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
I love my job because [XYZ company] is the best place to work at. Please leave your full name, contact info, number and other details and I’ll call back within 24 hours! Thanks a bunch.”
"For [name 1], press 1; For [name 2], press 2; etc". When no names are found, the following notification plays:
5.( مرحبا بكم في .John Doe شخصيا يمكنكم الوصول إلينا من الاثنين إلى الجمعة 07:00 حتي 06:00 والسبت 10:00 حتي 01:00. إذا كنتم تريدون أن تضعوا طلبا أو لديكم سؤال، يرجى ترك الاسم ورقم الهاتف. سوف نتصل بكم مرة أخرى في أقرب وقت ممكن. يمكنكم دائما إرسال رسالة بريد إلكتروني إلى [email protected]. شكرا جزيلا لاتصالكم - وداعا.
4. Hello… pause. Hello… long pause. Who is this? long pause again Is anyone on the line?… long pause and beep sound.
[If no input, proceed to greeting in English. If other option is selected, proceed to said language greeting]