On the Menu page, under both the Business Hours and After Hours tabs, use the drop-down to assign each keypad number to their function. Click Next.
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Assign different functions to each keypad number. These settings direct your customers where they need to go when they enter a specific number on their phone.
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You’re cross-launched to the Calling Admin Portal where you can generate an auto attendant report. For more information, click here. How To Set Up Auto Attendant On Intermedia Unite Article ID: 46670 Last updated on 7/8/2021 1:58:56 PM Product: Intermedia Unite
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Call your home phone number. Depending on your location, you can press #, * or 2 to interrupt the greeting, and then enter your PIN. Follow the prompts to listen to your messages.
9. Holiday Closures. Thank you for calling [Company Name]; we are currently closed in observance of [holiday name]. We will return on [Date] at 8 AM Eastern Time.
Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it. If you're away from your office, check your voicemail remotely to keep up with incoming messages if necessary. Or get voicemail to email capabilities set up on your phone
3. Offer Clear Next Steps. For many small businesses, the announcement will send the caller straight to a voicemail box. But larger organizations may decide to direct callers to a phone menu or forward the call to an external destination, depending on the situation.
The best part about this visual voicemail app is that it can send you voicemail alerts even when your phone is off or out of network coverage. This …
You can change your voicemail settings from the Skype for Business Settings page. You can get to the page by using one of the following methods:
While it may seem like a small detail, setting up an after hours announcement can help you win and keep customers. By presenting a clear, welcoming message containing relevant information about your business, you are showing callers that you value their time.
4. "Hello, you've reached [your name and title]. I'm currently out on parental leave until [date]. In the meantime, please direct all phone calls to [alternate contact name] at [phone number] and emails to [email address].
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To change the number of times your phone rings before voicemail answers, please contact us and a representative will set your ring cycle.
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.