Our blog is authored by Dr. Barbara LoFrisco, a Tampa, FL-based licensed mental health counselor, licensed marriage and family therapist, and certified sex therapist.
If you're using an in-house system like AT&T, Mitel, Avaya, etc., I'll create the phone greetings to input into these type of systems. Also, "Dial-In" service can be provided for phone systems that are unable to accept recordings. • Sub-Directory Recordings (After Hours, Hours and Location, Call Center, Office Closure-Inclement Weather, Product Descriptions, Returns Information, Shipping Info, Tech-Support Help, etc.
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Hearing this message, the following things would have happened to your prospects: They would realize that they have reached the right person so no doubts of confusionThey would understand why the person isn’t available to take the callThere is a confirmation that the minute the person is available they will cater to the prospect which is why the prospects will actually leave their contact details
General Greeting. This kind of greeting is the default kind which is typically used if no other kind of greeting is set or composed by anyone in the office. You can either compose this yourself for your own work phone or a general company greeting will be played for the callers. Business Voicemail Greetings. These types of greetings are
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75 Auto Attendant Script Examples. You probably already know that as the first point of contact with both existing and potential customers, an auto-attendant is a vital part of your business and your brand. Whether customers are calling with questions about how to purchase your product or service, or are calling to find a solution to a problem
No one wants to listen to a two-minute voicemail greeting. Keep it short and upbeat and start with a simple “Hello! Thank you for calling
Before we head towards the tips for you to get started on creating efficient voicemail messages, there is one thing you need to realize.
Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
If you do not want to use your voicemail and would like to turn it off, please contact us to remove the service from your number. At this time, there is no self-service option for turning off voicemail.
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon. For example, you can direct them to your website for FAQs. If your business provides an account login page, remind your customers that they can login at any time to get general account information. In this situation, be proactive.
All voicemail greetings should include the following information: o Department/Office hours of operation o Options for caller (e.g., leave a message, website address, information about important services available after normal business hours); o An alternative number where someone can assist until you return.
Standard Voice Mail Greetings. Normal Greeting (Without pager notification) “This is (name) of (company). I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.”. Good personal voicemail greeting …
Feel free to add a personal touch to make your voicemail message fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.
A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
7. “Hi, this is [your name]. I’m either on a call or away from my desk. Please leave your name, number, and a brief message and I’ll get back to you. Thank you.”