77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?
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Whoopee, a call. I wonder who this could be? No…wait…don’t tell me…Oh yeah. Sorry, you bore me.
1. Welcome & Main Menu. Hello, and thank you for calling [Company Name], [insert company’s mission statement or slogan]. We are located at [address].
Invite the caller to leave a detailed message. If there is certain information you need, make sure to include that information here.
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This is how easy it is to lose a potential new customer when they’re deprived of basic information. This is a problem that all businesses have to deal with as everybody has to close. A professionally recorded Out of Hours telephone message can change all of this for you.
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The voicemail message can be anywhere between 10- 25 seconds. Keep it as short as you can because the prospects need to hear the vital details in it.
Outline to A Great Voicemail Message It is not our recommendation to let any patient reach your voicemail but of course, we do not expect your office phones to be answered 24 hours a day. There are going to be times when people reach your message, whether they call at night or weekend. AZ 85044 • Phone:+1-480-598-0001 • Fax:+1-480-598
You can use this example to create any combination of greeting keeping in mind there are only 3 flexible schedules. In Tbox 998 record you lunch time greeting as the day message and record the night message as their standard night greeting. The way this works is a call comes in the opening line ID is 999 If the time the caller called falls between the hours shown in schedule 1 the caller hears the day greeting of Box 999, if they are calling at any time other than what is in schedule 1 the caller will hear 1 second of silence then go to Box 998 In Box 998 if the caller is calling in between the hours shown in schedule 2 they will hear the day greeting which in this example would be the Lunch time message. A caller calling in at any time other than what is in schedule 2 will hear the after-hours message. You can modify this to play different message on different days keeping in mind you only have 3 real schedules to play with. Home About Solutions Support Contact Total Technology Management 100 Waterman Drive Harrisonburg, VA 22802 (540) 432-1385 [email protected] DCJS # 11-5868 Home Plans & Pricing Included Call Packages Freedom Bundle PBX HANDSET INCLUDED Included call packages from $32.95/month Freedom PBX Outright or BYO phone options with included call packages from $29.95/month Telehealth Hosted PBX Fixed-price plans for telehealth with full Hosted PBX system PAYG Packages Business Hosted PBX A complete cloud hosted business phone system with fixed-price or PAYG calling Enterprise Hosted PBX Scalable, highly available phone solutions for enterprise Voice (VoIP) Lines Voice Line Included Connect your new or existing on-premise PBX to MaxoTel VoIP with included call packages Voice Line PAYG Connect your new or existing on-premise PBX to MaxoTel VoIP Residential Residential A low cost VoIP phone system for residential/home use What is Hosted PBX? International Calling Rates Ask a Question Medical Centres GP's, Dental, Physio, etc. Education & Schools Schools and Universities Hotels & Accomodation Front-of-house and in-room Legal Industry Law firms & practitioners Talk to us about your industry Whitelabel Leverage MaxoTel's infrastructure to resell our industry leading services under your own brand Channel Partner Receive ongoing commissions when you sell MaxoTel branded products Compare our Reseller Options Ask a Question Apply Now Support Centre Your questions answered Configuration Guides Get your handset or software connected Remote Support Our support team may ask you to use this Contact Us Call us on 1800 12 12 10 or view other contact details Critical Information Summaries Policies
The biggest barrier is actually getting them to leave the voicemail in the first place. Don’t get in your own way by recording a long, drawn-out voicemail greeting that might do more to convince them to hang up than actually leave a message.