03Hello, this is [your name] of [your company/business]. I’m not able to take your call at the moment. Please leave your details and a quick message and I will get back to you at the earliest time possible. Thanks in advance. This voicemail greeting for work lets your customers or colleagues know that you are busy attending to other matters. It also reassures them that you’ll get back to them when you receive their message.
Have you ever stopped to hear the following, ‘’Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
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Here, the pet care company leaves multiple options to fulfill the needs of the callers. They also have the option for attending to callers with immediate needs.
The insurance agent is quite polite in his approach towards his clients. He is also eager in extending his help to the client.
4. The Urgency. When we ratchet up the urgency by adding a timeline (and even a little mystery), we astronomically increase our odds of someone dialing us immediately after getting the message.
You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line. You may also want to include your address if there are multiple companies with the same name.
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34. Howdy, right here’s [your name]. I’m at this time out of the situation of job celebrating [X holiday]. I’ll be aid on [X date], so toddle away a hasty message and I’ll be go to approach your name after I receive aid. Hold a cheerful [holiday]!
An extended absence greeting is useful to notify callers when you are on vacation or a long period of leave.
This example will take inbound calls from a number and pass the caller to an IVR (also known as an Auto Attendant) with options for Sales, Accounts and Support.
5. Immediate Customer Support. Thank you for calling [Company Name]. Our office is currently closed. Business hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday.
While covering all of the relevant information, aim to keep your voicemail to about 20 seconds. You definitely should not ever record a business voicemail longer than 30 seconds, and anything less than 10 seconds will typically mean that you are either speaking too quickly or aren’t providing all of the required information.
While a short recording may not seem like a place to win new business, the professionalism, courtesy, and clearness that you convey in your greeting will leave a favorable impression in a customer's mind.
No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.