For many businesses and professionals, your voicemail greeting is going to be the first point-of-contact for your customers. This is especially true for service businesses, who often rely on their voicemail to collect information from interested parties.
You can assign a business hours schedule created previously, or create your own business hours schedule for the auto attendant.
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In the side panel, under Business Hours Auto Attendant, click Menu.
When customers are trying to reach a specific person who is unavailable, personal business voicemail greetings can be used to make that personal connection or forward their calls to employees’ remote phones and numbers.
You can choose where you would like to store your voicemail and fax messages—in the Calling User Portal or to a specified email address as a .tiff file. 1
After-hours and Weekend Greetings . If your business closes after a certain time or on the weekends, and there is nobody to answer or assist your callers, create an after-hours automated attendant greeting. Tell your callers up front that the business is …
You may leave a message for a specific staff member by dialing their extension now or pressing 1 for the office directory. In the event of a claims emergency, press 2 to be connected with our after-hours claims service. You may also stay on the line to leave a message and we will contact you as soon as we return to the office. 3. Information
“Hi, you’ve reached [your name]. I’m away from[date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I’ll return your call when I return. Thanks and have a great day.” “Hello, you’ve reached [your name]. I’m currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,’ or looking for SPF 150 sunscreen] and won’t be back in the office until [date]. Leave your contact info and reason for calling and I’ll get in touch then.” “Hey there, this is [your name] from [your company]. I’m out of the office until [date]. In the meantime, please direct your inquiries to [coworker’s name] at [email address]. [He, she] can also be reached at [phone number]. Thank you.”
You've reached New Age Construction. We are currently closed from December 25th to January 2nd for the holiday season. To speak to an on-call construction worker, press 1...
All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
You have reached the office of [Business Name]. All of our representatives are currently busy. However, if you choose to do so, you may leave a brief message, including your name, number, or email, and we’ll be sure to get back to you as soon as possible. Thank you for calling [Business Name].
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A professional voicemail greeting will give your customers a welcome that is friendly and polished. Our talented community of freelance voiceover artists will leave your callers confident that their call is important to you.
After hours menu is always enabled by default. It cannot be deleted or disabled. Any time period not covered by any other business hours menu will be set to after hours by default.
2.) Bem-vindo a John Doe. Infelizmente você está nos ligando fora do horário comercial. Você pode nos contatar de segunda a sexta-feira das 8:00 às 18:00 e sábado das 9:00 às 16:00 horas. Por favor deixe uma mensagem ou nos envie um e-mail para: [email protected]. Entraremos em contato o mais rápido possível - Obrigado.
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On the Business Hours Schedule page, assign an existing Business Hours schedule in the Select an option drop-down, or create a new schedule. Click Next. 5