When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
Please leave your name, telephone number and a brief description of your service needs and we will get back to you as soon as possible. Please note that coverage cannot be bound, changed, or canceled via a voicemail message.
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Standard greeting with your name: "At the tone, please record your message to [name]."
We look forward to serving you so please leave your contact info, details and reason for calling after the beep. We will call you right back!
7. The Friendly Script. If you want to get a callback that will make your day, you need to be enthusiastic and sound exciting. The prospect might be enchanted to listen to your voicemail till the end.
Still within Queue Settings, click Timeout Destination, then select Voice Mailboxes and New Voice Mailbox. If you have an existing mailbox you wish to use as the voicemail for the queue, please select that here and skip the next step.
Let’s be honest, you (hopefully) set up your voicemail when you first got your phone, and it probably hasn’t changed since then. If you’re about to start job-hunting, now is the perfect time to refresh your professional voicemail greeting.
Here’s another funny one for those times you really want to lighten the business mood:
If you would like to leave a message in our general mailbox, press 1. A representative will return your call the next business day.
Website: https://www.americanvoicemail.com/articles/10-must-haves-of-professional-voicemail-for-real-estate/
After you recognize yours and your customer’s pain points, it will be much easier for you to classify what instructions that you need to mention in your business voicemail greetings. Modifying your calls to action will help to make a big difference in eliminating pain points and enhancing the customer experience.
In the side panel, click Call Forwarding. Always Forward Calls—Always forward calls to a designated number. Selectively Forward Calls—Forward calls to a designated number depending on criteria.
Please leave your name, telephone number and a brief description of your service needs and we will get back to you as soon as possible. Please note that coverage cannot be bound, changed, or canceled via a voicemail message.
To set up your voicemail, press *98, *68, or #55 (varies by location) from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
10. Hello, you’ve reached [your company]. We’re sorry to have missed your call. Please leave a brief message including your name, number, and reason for calling and a member of our team will get back to you within one business day.