Customer Service and Operations at OpenPhone. Founder of SOUL House artist showcase in the GTA. Art is life! Save my name, email, and website in this browser for the next time I comment. Check out all posts
Assign an existing schedule—Select a previously created schedule from the drop-down.
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5.) Welcome to John Doe. Personally you can reach us Monday to Friday from 7am to 6pm and Saturdays from 10am to 1pm. If you want to place an order or have a question, then please leave your name, customer and phone number. We will call you back as soon as possible. You can always send an email to [email protected]. Many thanks for your call - good bye.
To recover a deleted message, tap Deleted Messages, tap the message, then tap Undelete.
Offer other contact information such as a cell phone or email address if you will check it (i.e. on vacation). DON’T: Be too informal, even if you are creating a humorous message. Give a prolonged sales pitch in your voicemail greeting message. Waste a caller’s time with an excessively long greeting before they can leave their message.
No one wants to listen to a two-minute voicemail greeting. Keep it short and upbeat and start with a simple “Hello! Thank you for calling
If you are off-campus, connect to UBVPNSign into the Personal Communications Assistant using your UBITName and password.Select Messaging AssistantSelect Greetings from the menu bar at the top of the screenSelect the name of the greeting you want to update
Rather than waiting for a callback, open up additional channels of communication with your callers by inviting them to email. The most professional voicemail greetings often include an alternative method of communication.
2. My ass and I are out for a walk. So as soon as I can get my ass back in the house, I’ll give you a call. Leave a message till then.
8. Let Your Callers Know What To Tell You. This tip is more for you than your callers. It’s particularly helpful if you need more information than the standard name and phone number.
Tip: write down what you’d like to say, and then read it when you are recording your greeting. Try not to speak too quickly. Then, play the recording back to make sure you like how it sounds. Working in Community Mental Health with Katie Fleming: Ep. 22 Podcast Top 50 Counseling Blogs Counseling Resources 50 Free Open Courseware Classes About Psychology and the Human Brain Education Psychology 18 Beautiful Infographics About the Human Brain Brain Psychology
Add Specific Numbers—Forwards calls from up to 12 numbers that you define. 12
Call Routing Business Hours Call Analytics Call Masking Call Recording Customer Data Inbuilt CRM Team Management Lead Qualification Concurrent Ringing IVR Two way SMS Lead Notifications Interested in:Outgoing callsLead DistributionLead QualificationClick to CallCall BackNot sure
4. You have reached [your business]. All of our sales representatives are busy serving other customers but we would like to return your call as soon as possible. For current pricing information or to check the status of your order, please visit us on the web at [your website]. Otherwise, please leave us a message with your name and number after the tone. If you would like to return to the previous menu, press the [key to main menu].
Thank you for calling ______. We are currently closed. Our regular business hours are Monday through Friday from 9am – 5pm Pacific Standard Time.
In the side panel, click Dialing Options. Edit Business Hours Schedules for Auto Attendants
“Hello, you’ve reached the Marketing Department at [XYZ Company]. All of our team members are currently working with other clients to [insert goal] and are unable to take your call.